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About the Role
The Agent Engineer is responsible for designing, building, testing, deploying, and maintaining production-ready AI agents, tools, and workflows using WWE's approved technology ecosystem. This hands-on engineering role focuses on agent delivery, turning requirements into reliable solutions, creating reusable capabilities, and improving deployed agents through rapid iteration. This is an initial six-month fixed-term contract opportunity.
Responsibilities
- Design, build, and deploy AI agents for teams across the business.
- Create reusable agent skills, tools, and workflows.
- Develop multi-agent orchestration patterns where appropriate.
- Translate functional requirements into robust, production-ready solutions.
- Build solutions using WWE's approved AI platforms and frameworks.
- Configure and maintain OpenClaw environments and develop Hermes-based workflows.
- Build and maintain Microsoft Copilot Studio agents.
- Integrate agents with Salesforce, SharePoint, Microsoft 365, and approved internal systems.
- Develop automations that remove manual effort from operational processes.
- Build secure integrations between internal platforms and approved AI services.
- Improve agent reliability, performance, and accuracy.
- Design technical components that can scale across multiple departments.
- Test agents against real business scenarios and defined acceptance criteria.
- Monitor performance, diagnose failure points, and implement improvements.
- Ensure solutions operate within WWE security, governance, and data-access requirements.
- Document architecture, dependencies, functionality, and support requirements.
- Build reusable components that can be shared across the organisation.
- Create and maintain a catalogue of agent skills and integrations.
- Contribute to Agent Factory engineering standards and best practices.
- Support the development of orchestration agents and the wider AI harness.
- Occasionally work outside standard hours to support events or meet key deadlines.
Requirements
- Practical experience building AI agents, automations, or LLM-enabled applications.
- Strong prompt engineering and agent-instruction design skills.
- Experience integrating APIs and business systems.
- Familiarity with large language models, agent frameworks, and tool use.
- Programming experience in Python, JavaScript, or a comparable language.
- Understanding of structured and unstructured data sources.
- Strong analytical, debugging, and problem-solving skills.
- Ability to prototype rapidly and convert successful prototypes into supportable solutions.
- Experience with OpenClaw and Hermes.
- Proficiency in Microsoft Copilot Studio and Microsoft 365 integrations.
- Practical experience integrating Salesforce platforms and APIs.
- Familiarity with Model Context Protocol (MCP) and agent tooling.
- Knowledge of retrieval-augmented generation, vector databases, and orchestration patterns.
- Understanding of secure enterprise AI development, access control, and auditability.
- Proficiency with Git, automated testing, and deployment practices.
- Background in the events and/or travel industry.
Skills
- AI agents
- Automations
- LLM-enabled applications
- Prompt engineering
- Agent-instruction design
- API integration
- Business system integration
- Large language models
- Agent frameworks
- Tool use
- Python
- JavaScript
- Structured data
- Unstructured data
- Analytical skills
- Debugging
- Problem-solving
- Prototyping
- OpenClaw
- Hermes
- Microsoft Copilot Studio
- Microsoft 365 integrations
- Salesforce integration
- Salesforce APIs
- Model Context Protocol (MCP)
- Agent tooling
- Retrieval-augmented generation
- Vector databases
- Orchestration patterns
- Secure enterprise AI development
- Access control
- Auditability
- Git
- Automated testing
- Deployment practices
Location
- Borough, South London (SE1 1EP)
Work Type
- Fixed-term contract
- Full-time
Experience Level
- Entry-level
- Mid-level
Salary/Compensations
- Competitive salary
Benefits
- 28 days' holiday plus UK bank holidays pro-rata, with additional days awarded for length of service.
- A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market.
- Regular employee social events supported by our Happiness & Culture team.
- Monthly contribution towards Bupa private health insurance (post-probation).
- Employee Assistance Program offering confidential wellbeing support.
- Enhanced maternity and paternity leave to support growing families.
- 4 pm Friday finish!
About the Company
- Worldwide Events Group, founded in 2004, is a recognised leader in global MICE and luxury travel.
- Our philosophy is H2H, human-to-human connection, bringing people together and facilitating meaningful relationships.
- Innovation drives our evolution, embracing AI to elevate personalization, streamline event design, and create smarter, more intuitive experiences.
- Our work is delivered through two industry-leading brands: Private Luxury Events and M&I.
- Private Luxury Events delivers world-class experiences to the luxury travel community through its event brands Amour, Private Luxury, TFest and Ultra, putting the human experience first.
- M&I brings together high-calibre meeting planners and exhibitors from the hospitality industry through a series of standout events across Europe, the Middle East, and the Americas, including M&I Expo, M&I Flagship, M&I Healthcare, and M&I Luxe.
- We create beautifully crafted events that spark meaningful engagement, from curated 1-2-1 meetings to immersive moments showcasing exceptional destinations, hotels, venues, and MICE services.
Equal Opportunity
- We foster an environment where everyone feels respected, valued, and able to thrive.
- We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio-economic background.
- Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.