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About the Role
MAP | WPP Enterprise Solutions designs, builds, and operates growth systems for businesses, leading clients in transformation and modernization by connecting strategy to execution. We are seeking a Business Architect to join our team, focusing on designing consumer-centric strategies by combining creativity with data to build valuable relationships between consumers and brands.
Responsibilities
- Conducting interviews with key stakeholders to gather information about current ways of working
- Mapping and designing organizational operating models, capabilities, and marketing processes
- Defining and describing roles, responsibilities, and decision-rights frameworks
- Developing and implementing solutions to support and improve clients' ways of working
- Identifying areas of improvement and providing recommendations to optimize organizational performance, structure, and delivery effectiveness
- Developing operational playbooks, training materials, and change/adoption strategies
- Engaging and facilitating workshops with client stakeholders to build understanding and drive adoption of new processes, tools, or templates
- Identifying opportunities to apply AI, automation, and data-driven insight to modernize client processes and improve operational performance
- Owning end-to-end client workstreams related to ways of working, including project management and coordination
Requirements
- A bachelor’s degree, preferably in business administration, marketing, social sciences, or a similar field
- 5-8 years of experience in Business Architecture, Process Consulting, Organization Design, Change Management or similar disciplines
- Working knowledge of business architecture practices such as process design, value streams, and operating model design
- Demonstrated ability to work in complex, matrixed environments, both independently and as part of a team
- Excellent communication skills, including research, writing, storytelling, and presentation skills
- Ability to form and maintain cross-functional relationships and drive stakeholder alignment
- Willingness to travel and be flexible
Skills
- Business Architecture
- Process Consulting
- Organization Design
- Change Management
- Process design
- Value streams
- Operating model design
- Communication skills
- Research
- Writing
- Storytelling
- Presentation skills
- Relationship building
- Process management
- AI
- Automation
- Data-driven insight
Location
- Copenhagen
- London
Work Type
- Full-time
Experience Level
- 5-8 years of experience
Education Level
- Bachelor's degree
About the Company
- MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on.
- In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution.
- Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets.
- WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.
- MAP is part of WPP, the trusted growth partner for the world's leading brands.
- Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
- MAP is a world-leading Centre of Excellence that helps large businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation, and CRM.
- With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.
Equal Opportunity
- WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
- We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.