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About the Role
This role provides day-to-day support to club colleagues and internal teams, ensuring procurement processes run smoothly, efficiently, and in line with company policies. The successful candidate will act as a key link between the Procurement team, clubs, accounts, and wider business stakeholders, providing administrative and operational support across procurement activities, supplier management, invoice queries, and the ZIP I2P system.
Responsibilities
- Act as a key point of contact for clubs on procurement queries, providing timely, solutions-focused support through to resolution.
- Support Procurement and Accounts with supplier onboarding, due diligence, invoice queries, purchase orders, and accurate supplier documentation.
- Provide day-to-day administration and support for the ZIP I2P system, including user queries, troubleshooting, system data, and reporting.
- Assist with sourcing activities, supplier communications, quotation exercises, procurement projects, spend analysis, and procurement documentation.
- Partner with Clubs, Accounts, and internal stakeholders to ensure procurement activity follows company policies, processes, and controls.
- Identify opportunities to improve procurement processes, system efficiency, user experience, and overall team effectiveness.
Requirements
- Experience in a procurement, purchasing, accounts, finance administration or similar operational role.
- Strong organisational and administrative skills, with excellent attention to detail.
- Ability to manage multiple requests and priorities in a fast-paced environment.
- Strong communication and stakeholder-management skills.
- A customer-focused approach, with the ability to build effective relationships with colleagues across the business.
- Good analytical and problem-solving skills.
- Comfortable working with procurement, finance and/or business systems.
- Good working knowledge of Microsoft Office, particularly Excel.
- Experience supporting a Technology spend category, including areas such as software, hardware, IT services or telecommunications.
- Experience working with a Procure-to-Pay (P2P) or procurement system.
- Experience with ZIP or a similar procurement/I2P platform.
- Experience working with supplier onboarding, due diligence and invoice processes.
- Previous experience working within a multi-site or decentralised organisation.
Skills
- Procurement
- Purchasing
- Accounts
- Finance Administration
- Operational Support
- Supplier Management
- Invoice Query Resolution
- Procure-to-Pay (P2P) Systems
- ZIP I2P System
- Sourcing
- Supplier Communication
- Quotation Exercises
- Procurement Projects
- Spend Analysis
- Procurement Documentation
- Stakeholder Management
- Process Improvement
- System Efficiency
- User Experience
- Microsoft Office
- Excel
- Technology Procurement
- Software Procurement
- Hardware Procurement
- IT Services Procurement
- Telecommunications Procurement
- Multi-site Organisation Experience
- Decentralised Organisation Experience
Work Type
- Full Time
Benefits
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day
- Access to Scottish Widows Pension with matching contributions up to 5%
- Complimentary Virgin Active membership for you and a buddy
- Free membership for children
- Private Dental and Healthcare Insurance
- Life Assurance 4x your salary
- Discounts across Virgin Active (guest passes, 50% off PT sessions)
- Discounts across Virgin Group (Virgin Atlantic, Virgin Holidays, Virgin Media/O2)
- 20% off food and drink at KAUAI branches
- Access to Salary Finance for loans, savings plans, and personal finance expertise
- BUPA employer assistance programme with 4 free counselling sessions
- Complimentary corporate letting services with Dexters
- Access to ePoints for online retailer discounts
- Discount on Virgin Active Academy courses
About the Company
- As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing.
- By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate.
- Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day.