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About the Role
We are seeking an ML Engineering Manager to lead the ML workstream for our Financial Assistant feature. You will shape how Cleo uses LLMs for engaging, accurate, and personalized money conversations. This people management role involves leading ML engineers, owning headcount planning, and driving team development.
Responsibilities
- Understand core problems faced by the Financial Assistant team and coordinate the ML function's contribution.
- Identify opportunities for model and product improvements using customer behavior datasets.
- Manage and coach ML engineers within squads to achieve roadmap goals.
- Develop headcount plans and manage hiring and team development to support growth.
Requirements
- Extensive experience building and deploying machine learning models to production.
- Experience managing and developing high-performing teams of data scientists and ML engineers.
- Keeps abreast of the latest research and experiments productively with new technologies, including LLMs and LLM agent design.
- Experience owning an ML roadmap and driving new ideas to business impact.
- Ability to write production-quality Python code, with a willingness to stay somewhat hands-on.
Skills
- LLMs
- LLM agent design
- Python
- NLP
- Evaluating LLM systems
- Fine-tuning LLMs
- Transformer models
- Containers
- Container orchestration
- Kubernetes
- Docker
- Mesos
- Vector databases
- OpenSearch
Location
- Remote
Work Type
- Full-time
Experience Level
- Manager
Benefits
- Meaningful equity
- Comprehensive health, dental and vision insurance
- Mental health support
- Paid one-month sabbatical after four years
- Learning and development platform
- Pension or retirement contributions
- Location-specific leave entitlements
About the Company
- Cleo is building the world's first AI financial assistant that understands money and improves users' financial habits.
- The company is profitable, fast-growing, a unicorn with over $300M in ARR, and has millions of users.
- Cleo values original thinkers who challenge the status quo, move fast, and prioritize good work.
Equal Opportunity
- Cleo is committed to building a diverse team and ensuring a fair and transparent recruitment process where every candidate is considered on their merits.
- Reasonable adjustments can be made at any stage of the process to support candidates.
- AI-assisted tools may be used during recruitment for support, but all applications are thoroughly reviewed by a Cleo employee.