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About the Role
Acts as the primary liaison between clients and Global Payments, understanding client needs, financial expectations, and restrictions. Builds a network of operational and executive users within client organizations and maintains knowledge of products and services utilized. Works with relevant teams to plan and facilitate client meetings and visits.
Responsibilities
- Acts as primary liaison between client and Global Payments
- Understands client needs including financial expectations and restrictions
- Builds network of both operational and executive C-level users within client organizations
- Maintains knowledge of products and services utilized
- Works directly with relevant teams to plan, coordinate and facilitate client meetings at Global Payments offices
- Works directly with relevant teams to facilitate Executive and/or Sales Executive visits and presentations at client on-site facilities
- Sell products and services
- Manage relationships
- Ensure alignment of client technology and business strategies
- Focus on account retention and continued revenue growth
- Coach and mentor junior team members
Requirements
- Experience as a Relationship or Account Manager in the payments and/or Fintech space
- Minimum 2 years of experience interacting with Merchants and/or partners
- Understanding of global payment requirements and needs
Skills
- Relationship Management
- Account Management
- Payments
- Fintech
- Client Interaction
- Global Payment Requirements
Location
- EMEA
Work Type
- Full-time
Experience Level
- Minimum 2 years
About the Company
- Globalpayers think like a client, act like an owner and win as one team.
- We’re curious and innovative – always finding better ways to deliver impact.
- We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.