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About the Role
The Procedural Specialist promotes BDI Surgery Advanced Reconstruction & Repair (AR&R) products to customers and potential customers through clinical support and education within a defined geographic area.
Responsibilities
- Educate and train physicians, hospital personnel and hospital staff on technical matters relating to AR&R products through case support, conducting and/or coordinating one-on-one in-servicing, and/or available internal/external physician education training programs.
- Coordinate with field sales, the logistics, timing, duration, strategy and execution of field level customer training and technical support of clinical cases.
- Establish and maintain relationships with customers, hospitals and physicians, obtaining new users and applications for company products and services.
- Observe and report market trends affecting AR&R sales, service and product development.
- Maintain relationships with the Region Manager, Territory Managers, ATMs and customers.
- Represent BD in accordance with policies and procedures.
- Process customer complaints and returns in accordance with established procedures and policy.
- Maintain company automobile and company property.
- Complete and process BDI reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports and complaint reports.
- Fulfill the duty of a Territory Manager in vacant territories and support AR&R procedures as directed by the Regional Manager.
- Perform other duties as required.
Requirements
- Degree level qualification or equivalent combination of education and experience.
- Employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19.
- In some locations, testing for COVID-19 may be available and/or required.
- Requests for accommodation will be considered pursuant to applicable law.
Skills
- Clinical support
- Education
- Technical matters
- Logistics
- Sales
- Customer training
- Market trends
- Complaint processing
- Report completion
Location
- USA RI - Warwick
Work Type
- On-site collaboration
- Field-based
Experience Level
- Entry level to experts
Education Level
- Degree level qualification
Salary/Compensations
- $104,700 - $167,500 Base + incentive
About the Company
- BD is one of the largest global medical technology companies in the world.
- Advancing the world of health™ is our Purpose.
- We value your opinions and contributions and encourage you to bring your authentic self to work.
- We help each other be great, do what’s right, hold each other accountable, and learn and improve every day.
- We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture.
- Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
- To learn more about BD visit https://bd.com/careers.
Equal Opportunity
- Becton, Dickinson, and Company is an Equal Opportunity Employer.
- We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.