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About the Role
The Signature Banker delivers exceptional personal service and is responsible for the day-to-day management of banking and lending solutions, identifying opportunities that meet clients’ immediate and future financial needs, and deepening client relationships. Contributes to the overall success of the Signature Banking Business in Canada ensuring specific team and individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures.
Responsibilities
- Demonstrate a passion for engaging with professional clients, delivering exceptional client experiences, and making a significant impact in the lives of our clients.
- Develop a full knowledge and understanding of Bank products, services, processes, and policies.
- Maintain an acute focus on responding quickly and resourcefully to client requests, ensuring first time right, speed, and ease.
- Understand the client’s financial goals and preferences, analyze their needs, and recommend the appropriate solutions.
- Provide end-to-end ownership over advice-based solutions including account opening, investments, credit cards, lines of credits and mortgages.
- Identify opportunities to expand existing relationships and make referrals to Scotia Wealth Management partners in response to changes in client’s needs and preferences.
- Participate in the thorough evaluation of the client’s banking and borrowing needs and strategies.
- Exercise sound judgement and financial analysis when granting loans within authorized limits.
- Administer Total Wealth product solutions, including Online Loans and Signature Banking Overdraft Facilities.
- Monitor financial status and proactively identify unfavorable trends, escalating as required.
- Stay current on retail lending compliance, regulatory compliance, and custody requirements and changes.
- Adhere to compliance with regulatory activities and guidance over Occupational Health & Safety.
- Ensure strict adherence to Bank security procedures, including retail lending policies and processes, assigned authorities and limits.
- Escalate fraudulent activities, unusual occurrences, issues/deficiencies/trends to your direct supervisor and/or Team Lead and/or AML and/or Branch Compliance Officer (BCO) and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriate.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decision.
- Adhere to compliance with regulatory activities and guidelines as part of the sales process, including Privacy, Anti-Money Laundering (AML), Anti-Terrorist Financing, Financial Consumer Agency of Canada (FCAC), Know Your Customer (KYC), Canadian Deposit Insurance Corporation (CDIC), Mutual Fund Dealer Association (MFDA) rules, regulations, and policies, as well as Scotia Securities Inc. (SSI) guidelines/processes and Guidelines for Business Conduct.
- Champion a high-performance environment and contribute to an inclusive work environment.
Requirements
- Minimum 3-5 years of banking experience.
- At least 3 years of Business and/or Retail Banking experience, dealing with professional clients.
- Must be an experienced banker with exceptional interpersonal, leadership and business development skills.
Skills
- Exceptional interpersonal skills
- Leadership skills
- Business development skills
Location
- Canada : Ontario : London (ON)
Work Type
- Full-time
Experience Level
- 3-5 years
Education Level
- University degree or college diploma
- Industry courses (e.g. CSC, PFP, CFP) would be considered an asset
About the Company
- Scotiabank is a leading bank in the Americas.
- Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
Equal Opportunity
- At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
- If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.
- Candidates must apply directly online to be considered for this role.
- We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.