Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this People Operations Associate role.
Rezi rewrites your resume against Via's job description. Free.
Tailor your resume to this People Operations Associate role.
Rezi rewrites your resume against Via's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the People Operations Associate posting at Via — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the People Operations Associate posting at Via — free, in seconds.
About the Role
As Via's People Operations Associate, you'll be the operational backbone of Via's People function, building HR infrastructure from scratch in new markets, owning the learning experience for Field teams, and supporting cross-functional People projects. This role is for someone who thrives in motion, takes pride in building scalable systems, and wants to see their work reflected in every new community Via serves.
Responsibilities
- Own the Launch Playbook end-to-end: HR setup, onboarding infrastructure, and local compliance for every new market Via enters
- Travel to launch sites to provide on-the-ground HR support during new market go-lives
- Drive compliance and policy administration across all states where Via operates
- Manage corporate employee onboarding and offboarding mechanics
- Own the full learning experience for Field teams: onboarding curriculum, 30/60/90-day check-in infrastructure, and manager touchpoint design
- Coordinate and execute L&D programming end-to-end
- Support rollout of manager development programs, tracking completion and translating feedback into iteration
- Build and maintain Via's internal resource library: playbooks, guides, templates, and training materials
- Maintain the L&D calendar and ensure training is integrated across performance cycles, launch waves, and onboarding cohorts
- Support cross-functional People projects in partnership with the broader team
- Build out traditional HRBP operations, with a sharp eye toward automation
Requirements
- A builder and an operator: you don't just document processes, you create them from nothing and make them stick
- Energized by new markets and new challenges
- Detail-oriented and organized without being rigid
- A strong communicator who can earn trust quickly
- Someone who understands that great People work is invisible when it's done right
- 1-5 years of experience in HR, People Operations, or a closely related field
- Experience with multi-state compliance or new market launches is a plus
Experience Level
- 1-5 years
Salary/Compensations
- $70,000-$90,000 per year
Benefits
- Generous and comprehensive benefits package
About the Company
- Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education.
- Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks.
- With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
Equal Opportunity
- Via is an equal opportunity employer.