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About the Role

The Coordinator works collaboratively across WoodGreen programs, particularly with the Outreach Team and other Community Care staff, and maintains strong working relationships with external stakeholders, including grassroots organizations, seniors' groups, healthcare providers, hospitals, primary care teams, community health centres, social service agencies, volunteers, and government-funded partners. The role is responsible for fostering collaborative partnerships, promoting equitable access to health promotion initiatives, supporting community capacity building, monitoring program performance, and contributing to data collection, reporting, and continuous program improvement.

Responsibilities

Engage and support grassroots groups who are funded to deliver services for vulnerable seniors in the east and mid-east Toronto sub regions, including project oversight.
Create training curriculum covering topics of community health, health promotion, health advocacy, patient engagement, goal setting, and other topics related to community health.
Develop training programs for community group coordinators in topic areas such as partnership building and system navigation.
Establish positive collaborative relationships with appropriate community agencies, including attending and speaking at community meetings and other functions.
Assist with planning and development of program activities for grassroots communities.
Liaise with staff from other programs, grassroots groups, volunteers, and community agencies (e.g., hospitals, social workers, doctors, health clinics) to provide program information.
Support members of each group to contribute their full potential, develop leadership skills, engage their community, and build long term community capacity.
Work closely with the Outreach Team to review and monitor progress reports and data.
Outreach to new community groups and develop a pipeline of groups for future funding.
Maintain on-going contact with all parties to ensure progress towards targets ensuring adherence to program requirements and perform site visits as required.
Resolve conflict situations, including client complaints and disputes.
Integrate the principles of anti-racism and community development in programs.
Assist with the preparation of regular reports and statistics.

Requirements

Bachelor’s degree in relevant field (Social Services, Business, Adult Education, etc.)
Minimum two (2) years of experience and proven track record in facilitation and/or training in a community setting.
Experience in Project Management/Coordination considered a strong asset.
Experience in designing and implementing health training programs with diverse populations.
Experience in facilitating community engagement and peer-led initiatives with seniors.
Previous work experience in the non-profit social services sector and/or health sector.
Solid knowledge of the health and social services sector.
Understanding of, and sensitivity to, issues facing immigrants and immigrant communities.
Previous work experience with grassroots groups or community groups is an asset.
Skills in leading focus group discussions, conducting surveys, and engaging the community.
Skills in coordinating activities between multiple agencies.
Confidence and initiative to resolve issues, complaints, and conflicts.
Excellent interpersonal, verbal, and written communication skills.
Patience, compassion, and sensitivity to deal with different cultures and levels of ability.
Excellent organizational and time management skills.
Strong computer literacy, including database management, report writing, template design, etc.
Ability to communicate effectively in one or more languages is an asset.

Skills

Facilitation
Training
Project Management/Coordination
Designing and implementing health training programs
Facilitating community engagement
Peer-led initiatives with seniors
Non-profit social services sector work
Health sector work
Health and social services sector knowledge
Understanding of issues facing immigrants and immigrant communities
Work with grassroots groups or community groups
Leading focus group discussions
Conducting surveys
Engaging the community
Coordinating activities between multiple agencies
Issue resolution
Conflict resolution
Interpersonal communication
Verbal communication
Written communication
Organizational skills
Time management skills
Computer literacy
Database management
Report writing
Template design
Multilingual communication

Location

Onsite at 66 Overlea Blvd

Work Type

Permanent Full-Time

Experience Level

Minimum two (2) years of experience

Education Level

Bachelor’s degree in relevant field (Social Services, Business, Adult Education, etc.)

Salary/Compensations

External Rate: G7 - $56,802.64
External Rate: G8 - $57,961.88

About the Company

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.
A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.

Equal Opportunity

WoodGreen is an equal opportunity employer.
We are committed to providing an inclusive and barrier-free selection process and work environment.
If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required.
Information received relating to accommodation will be addressed confidentially.
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