Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Program Lead, Enterprise Transformation (US) role.
Rezi rewrites your resume against Code and Theory's job description. Free.
Tailor your resume to this Program Lead, Enterprise Transformation (US) role.
Rezi rewrites your resume against Code and Theory's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Program Lead, Enterprise Transformation (US) posting at Code and Theory — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Program Lead, Enterprise Transformation (US) posting at Code and Theory — free, in seconds.
About the Role
Code and Theory is seeking a Program Delivery Lead to manage Project Ignite, an embedded-team partnership with Adobe focused on driving enterprise customer adoption of generative AI tools. This role oversees the entire program, acting as a liaison between Adobe leadership, the internal Engagement Management team, and Code and Theory/Stagwell executive leadership.
Responsibilities
- Set the internal operating rhythm and drive decisions, leading team syncs and senior-leadership huddles.
- Own the program's communication with the client and internal leadership, delivering executive readouts and progress tracking.
- Serve as the primary point of contact for client program leadership on program-level matters.
- Adapt to changes in the client's organization and adjust the program's engagement model accordingly.
- Run interference for the team, intervening directly with the client when requests are unreasonable.
- Partner with Legal, Finance, and internal leadership to negotiate and close contract renewals, including headcount, fee structure, KPI adjustments, and scope.
- Maintain working fluency in contract mechanics, including redlines, rate structures, and budget tracking.
- Track program KPIs against targets and proactively work with the team to course-correct.
- Partner with the recruiting team to shape hiring strategy, screening criteria, and hiring decisions.
- Act as the primary point of resolution for client performance concerns about team members.
- Own and maintain the program's onboarding curriculum and monitor team capacity.
- Maintain the program's core artifacts and a library of reusable playbooks and tools.
Requirements
- Background in program/client delivery management, ideally within a staff-augmentation, matrix organization, consulting, or professional-services model.
- Comfort owning a portfolio of engagements without running any single one directly.
- Demonstrated executive stakeholder management experience.
- Strong, tone-adaptive communication skills.
- Ability to provide informal leadership that builds cohesion and rallies a team.
- A builder's instinct for process and documentation.
- Ability to synthesize cross-functional information into clear, AI-augmented systems.
- Ability to partner with Legal, Finance, and leadership to negotiate and close SOWs, plan and account for headcount, KPI-based fee adjustments, and delivery-model splits, and track budget burn.
- Ownership of program KPIs against target, with a track record of proactive course correction.
- High tolerance for ambiguity and comfort navigating a changing partner organization.
Skills
- Generative AI tools
- Contract negotiation
- Budget tracking
- Hiring strategy
- Process documentation
- Stakeholder management
- Communication
Location
- Remote
Work Type
- Full-time
Experience Level
- Mid-level
- Senior-level
Salary/Compensations
- $150,000 – $200,000
About the Company
- Code and Theory is a digital-first creative agency founded in 2001, operating at the intersection of creativity and technology.
- The agency empowers brands through seamless execution, transformative solutions, and exceptional client experiences.
- Code and Theory has a global client roster of Fortune 100 companies and start-ups, tackling complex problems across various industries.
- The company has teams distributed across North America, South America, Europe, and Asia.
- The Code and Theory network includes agencies like Kettle, Instrument, Left Field Labs, Current, and TrueLogic.
- They work across diverse categories including tech, CPG, financial services, travel & hospitality, government, education, media, and publishing.
- Key clients include Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
- The network comprises nearly 2,000 people, with a 50% engineer and 50% creative talent composition.
- Code and Theory is looking for smart, driven, and forward-thinking individuals.