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About the Role

Gamma is seeking a dynamic and experienced Change Enablement Manager to lead transformation efforts, ensuring successful adoption and utilization of new processes and technologies. The role involves setting strategic direction for training and adoption, creating resources, driving user adoption, and measuring effectiveness, with a focus on digital adoption platforms.

Responsibilities

Set and implement strategic direction for adoption and training initiatives to align with Transformation goals.
Manage relationships with key training partners, including internal and external stakeholders.
Drive the adoption of new technologies, features, and processes in line with adult learning principles.
Monitor and evaluate the effectiveness of adoption and make necessary adjustments to improve outcomes.
Identify and manage anticipated resistance to adoption and develop strategies to address it.
Build and maintain a comprehensive training documentation library.
Collaborate with cross-functional teams to conduct training needs analysis, assess readiness and create tailored learning solutions.
Provide coaching and support to Change Champions, managers, supervisors to help them lead adoption within their teams.
Create and maintain documentation, user guides, and training materials.
Utilize digital adoption platforms to enhance adoption and training experiences.
Stay up to date with industry trends and best practices in training and adoption.

Requirements

3+ years of proven experience in training, instructional design, or a similar role.
Strong understanding of adult learning principles and training methodologies.
Excellent communication and presentation skills.
Ability to work collaboratively with diverse teams and stakeholders.
Proficiency in using e-learning tools, and digital adoption platforms.
Strong analytical and problem-solving skills.
Ability to manage multiple projects and priorities effectively.
Eligible to work in the UK.
Pass a basic DBS check.

Skills

Training
Instructional Design
Adult Learning Principles
Training Methodologies
Communication
Presentation Skills
Collaboration
E-learning Tools
Digital Adoption Platforms
Analytical Skills
Problem-Solving
Project Management

Location

London, UK

Work Type

Hybrid

Experience Level

3+ years

Benefits

25 days annual leave + birthday
Subsidised private medical insurance
5.1% matched pension contributions
Enhanced parental leave
Life assurance and Income protection
Share save and incentive plans
Electric Vehicle and Cycle scheme
Employee discounts
Volunteer day

About the Company

Gamma provides voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.
People are at the heart of everything Gamma does.
Gamma is a collaborative, forward-thinking team that's transforming how businesses connect and communicate globally.
Gamma is growing fast.
Gamma is a family-friendly employer that fosters a culture of trust, autonomy, and flexibility to support work-life balance.

Equal Opportunity

Gamma is an equal-opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves.
We welcome applicants from all backgrounds, especially those underrepresented in our industry.