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About the Role
The People & Operations Advisor provides day-to-day HR advisory and operational support across the Corporate Centre, ensuring the consistent delivery of HR services and people processes throughout the employee lifecycle. This role supports managers and employees with practical HR activities and acts as a key point of coordination for HR administration.
Responsibilities
- Provide first-line HR advice and support to managers and employees on policies, procedures and day-to-day people matters.
- Support managers in the handling of employee relations matters, including absence management, performance concerns, conduct issues, flexible working requests and employee wellbeing matters.
- Assist with organisational change activities, employee consultations and people-related communications.
- Build effective relationships with managers and employees.
- Deliver and coordinate employee lifecycle processes, including recruitment administration, onboarding, probation management, employee changes, transfers, contractual amendments and offboarding activities.
- Ensure employee records, contracts, documentation and HR systems are maintained accurately, confidentially and in accordance with company and legal requirements.
- Support the smooth delivery of HR processes by monitoring actions, coordinating approvals and ensuring key activities are completed within agreed timescales.
- Respond to employee and manager enquiries, resolving routine requests and coordinating support from specialist teams.
- Support monthly payroll processes by coordinating employee changes, maintaining accurate records and ensuring payroll inputs are submitted correctly and on time.
- Act as a key liaison between employees, managers, payroll providers and benefits administrators to resolve queries and support service delivery.
- Support the administration of employee benefits and wellbeing programmes.
- Monitor and maintain HR documentation and records to support audit, governance and statutory requirements.
- Coordinate recruitment activities, including interview scheduling, candidate communications, onboarding arrangements and recruitment administration.
- Support the delivery of annual people processes, including performance reviews, talent discussions, salary reviews and reward activities.
- Assist managers in completing required people cycle activities and ensure accurate record keeping and reporting.
- Maintain accurate employee and organisational data within HR systems and support ongoing data quality activities.
- Produce routine HR reports, dashboards and management information.
- Support the preparation of reports and documentation required for audits, compliance reviews and people reporting.
Requirements
- Generalist HR experience
- Good understanding of HR processes and systems
- Ability to work within structured frameworks
- Building trusted stakeholder relationships
- Communicating clearly and influencing others
- Applying sound judgement and problem-solving skills
- Planning, organising and managing priorities effectively
- Delivering a high-quality customer experience
- Working collaboratively across teams
- Adapting positively to change and ambiguity
- Taking ownership and delivering results
Benefits
- 27 days’ annual leave plus bank holidays, with the option to buy or sell leave
- Pension: minimum 4% employee contribution plus 11% company contribution
- Company-funded core Private Medical Insurance (Bupa), with options to upgrade or extend cover
- 24/7 confidential Employee Assistance Programme
- Access to a Mental Health First Aider network
- Wider wellbeing resources
- Access to flexible benefits platform, including holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers
- Opportunities to participate in Anglo American share plans, including Free Shares, SIP and SAYE
- Employee discounts, staff discount options, and onsite benefits where available
About the Company
- At De Beers Group our purpose is to Make Life Brilliant.
- We believe that a sustainable business is purposeful, competitive, resilient and agile – it’s a business that thrives through both economic and social cycles.
- By understanding the context and listening to stakeholders we stay ahead of evolving trends and provide the solutions to societal expectations.
- By solving the physical challenges of mining through relentless innovation, and constantly searching for more responsible ways to do business, we are changing the way our employees and stakeholders experience our business – creating enduring value for all stakeholders.
- Sustainability is at the heart of our decision-making – it is how we do business.