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About the Role
As a Senior Product Manager, you will work closely with customers, Engineering, Professional Services, Marketing, and Sales to ensure focus on the right product initiatives and deliver measurable value. You will own the roadmap, translate customer and market needs into product strategy, and drive the evolution of klaricore.
Responsibilities
- Own and continuously develop the klaricore product roadmap, balancing customer requirements, commercial priorities, and long-term platform development.
- Work directly with enterprise customers as a Trusted Advisor, understanding their challenges, shaping product discussions, and identifying opportunities that create value across the wider customer base.
- Decide which customer and market requirements should be prioritized and translated into standard product capabilities.
- Work closely with Engineering, UX, and Architecture to define priorities and turn product ideas into practical solutions.
- Collaborate with Marketing and Sales to define positioning, support go-to-market activities, and ensure customers understand the value of new product capabilities.
- Partner with Professional Services to identify recurring customer requirements and convert them into reusable product functionality.
- Support strategic customer engagements, product demonstrations, and major sales opportunities.
- Help shape the future of klaricore in areas such as AI, integrations, APIs, and data-driven capabilities.
- Work across Product, Engineering, Sales, and Professional Services to ensure clear priorities, successful delivery, and measurable customer value.
Requirements
- Based in Germany, Austria, or the United Kingdom and willing to travel occasionally to customers and offices in Germany and the UK.
- At least five years of experience in Product Management within enterprise SaaS or another complex software environment.
- Experience working directly with enterprise customers and translating business requirements into scalable product capabilities.
- Strong experience in product roadmap ownership, prioritization, and stakeholder management.
- Sufficient technical understanding to have credible conversations around APIs, integrations, data flows, cloud platforms, and enterprise software architecture.
- Ability to balance customer, commercial, and technical priorities and make pragmatic product decisions.
- Strong communication skills and confidence working with customers, Engineering, and other business stakeholders.
Skills
- AI-enabled products
- Enterprise integrations
- Data platforms
- Service Level Management
- Observability
- IT Operations
- IT Service Management
- Dynatrace
- ServiceNow
- Splunk
- Broadcom BSI
- Apptio Digital Fuel
Location
- Germany
- Austria
- United Kingdom
Work Type
- Fully remote
Experience Level
- Senior
Salary/Compensations
- EUR 90,000 – 110,000
Benefits
- Flexible and fully remote working model
- Opportunity to shape the future of klaricore
- Close collaboration with customers, Engineering, Professional Services, and company leadership
- High degree of ownership, autonomy, and influence on product decisions
- International working environment
- Competitive total compensation package
- Continuous professional development
- Further benefits available on careers page
About the Company
- At amasol, everything revolves around performance and availability, ensuring customers have full transparency on what is running, how it is running, and where there is potential for optimization.
- We support customers in setting up, operating, and developing modern IT monitoring and management solutions for classic IT infrastructures, as well as cloud and hybrid environments.
- With klaricore, we have developed our own enterprise SaaS platform that integrates service reporting, KPI management, service level management, and business intelligence.
- Since 1999, amasol has grown continuously, maintaining a culture where employees are more than just a number.
- Human respect is the foundation of our actions, characterized by mutual respect and lived diversity.
- We believe that in a good and respectful environment, we can achieve more together.