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About the Role
The Global Corporate and Investment Banking (GCIB) Credit Chief Operating Officer (COO) team provides business support to the GCIB Credit function, managing credit relationships for wholesale clients. The team supports the business's growth strategy while adhering to risk appetite and underwriting standards. This role is crucial for supporting increased EEA borrower activity due to CRD6 requirements, ensuring regulatory adherence and legal entity governance.
Responsibilities
- Supporting the day-to-day management of EMEA legal entity booking selection approvals.
- Performing reconciliations and reporting for facilities within Risk Appetite Statement (RAS) scope.
- Supporting pipeline tracking and legal entity reporting activities.
- Assisting with CRD6-related project delivery and implementation activities.
- Producing management information and reporting to support business governance processes.
- Working with stakeholders across GCIB, Credit, Risk, Operations, Finance, Compliance, and Technology teams.
- Supporting the development, maintenance, and communication of Front Line Unit (FLU) procedures and guidance.
- Serving as a point of contact and subject matter expert for designated processes and regulatory requirements.
- Supporting the monitoring and testing of controls through data analysis, issue identification, and remediation activities.
- Assisting with regulatory examinations, internal audits, monitoring activities, and inspection reviews.
- Supporting governance forums through the preparation of management information, metrics, and dashboard reporting.
- Providing guidance and support to stakeholders to ensure adherence to internal policies, procedures, and regulatory requirements.
- Contributing to process improvement initiatives and the implementation of operational efficiencies.
Requirements
- 3 to 5 years of experience in business support, credit, risk management, operations, finance or a related function.
- Demonstrated ability to learn quickly and adapt to changing priorities.
- Strong proficiency in Microsoft Outlook, Excel, PowerPoint, SharePoint, and Teams.
- Interest in leveraging AI and emerging technologies to improve efficiency and enhance day-to-day processes.
- Ability to work independently while effectively managing multiple priorities and deadlines.
- Strong communication, collaboration, and stakeholder management skills.
- Highly organised with strong attention to detail.
- Strong analytical and problem-solving skills, with a high regard for data quality and accuracy.
- Basic knowledge of syndicated loan agreements.
- Ability to lead and execute deliverables while maintaining a positive and resilient approach during periods of pressure, change, or ambiguity.
- Experience using AI tools, including Microsoft Copilot, to support business activities and productivity improvements.
- Excellent verbal and written communication skills, with the ability to engage effectively with senior leadership, Compliance, Audit, Credit Review, and other key stakeholders.
Skills
- Microsoft Outlook
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- AI
- Microsoft Copilot
Location
- London
- Chester
- Charlotte
- New York
Work Type
- In-office culture
Experience Level
- 3 to 5 years
Education Level
- Bachelor's degree or equivalent professional experience
Benefits
- Private healthcare for you and your family plus an annual health screen
- Competitive pension plan, life assurance and group income protection cover
- 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
- Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
- Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
- Access to an Employee Assistance Program for confidential support and help for everyday matters
- Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
About the Company
- At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
- We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
- Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
- We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
- We value the unique perspectives individuals bring from all backgrounds and career paths.
- Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
- At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
- Good conduct and sound judgment is crucial to our long term success.
- Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
Equal Opportunity
- We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability.
- The Bank selects candidates for interview based on their skills, qualifications and experience.
- We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements