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About the Role
As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day. In this role, you will play a part in leading the Family Activities Team to deliver outstanding member experiences daily.
Responsibilities
- Overseeing the day-to-day management and compliance of all Family Activities for children aged 6weeks to 16yrs, while creating a fun, lively and creative atmosphere for all members.
- Ensuring the club meets statutory requirements in relation to Regulatory Bodies and work with the Club management team to always ensure compliancy.
- Providing all children in your care are adequately cared for according to statutory and VA guidelines.
- Develop and oversee the running of a comprehensive programme of group and individual Swim lessons for children and adults, to also include all holiday crash course activity programming and other related pool hire activities.
- Maintaining a comprehensive knowledge of STA England’s requirements and Virgin Active’s best practice guidelines and always ensure compliance.
- Ensuring the club is kept safe for all members through the Safeguarding Children and Vulnerable Adults policy and that all team members & HOD’s are fully trained on the correct reporting procedures.
- Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.
Requirements
- Strong people management and organisational skills, fostering a cohesive and high-performing team.
- Proven track record of surpassing financial targets, driving success and growth.
- Unwavering dedication to Junior Activities, Swim and Health and Safety policies.
Work Type
- Full time
Salary/Compensations
- £35,360—£36,400 GBP
Benefits
- 33 days (including bank holidays) annual leave, plus a Celebration Day
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy.
- Free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin active everything from guest passes to 50% off PT sessions.
- Discounts across Virgin Group (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
- 20% off food and drink at KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans.
- Health Heroes employer assistance programme with 6 free counselling sessions.
- Complimentary corporate letting services with Dexters.
- Access to ePoints, offering online discounts to retailers.
About the Company
- As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing.
- By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate.
- Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day.