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About the Role
Design Program Managers are creative problem solvers and team leaders dedicated to building impactful relationships, improving team cohesion, and creating efficiencies in the design process. They lead the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences.
Responsibilities
- Drive the end-to-end design lifecycle from planning through implementation to ensure successful delivery of design objectives.
- Provide clear communication to cross-functional team leads and management regarding project status, resource requirements, issues, and priorities.
- Maintain a strong partnership with Design leadership and cross-functional teams to identify team needs and drive high priority initiatives.
- Track capacity and demand across key programs to better communicate resource and project needs or risks.
- Collaborate with a wide variety of internal cross-functional stakeholders to increase the efficiency and efficacy of our product development organization.
- Deliver solutions and strategies while mitigating or removing obstacles.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 5+ years of project/program management experience in mid/large size companies, ideally on a design team.
- Experience with Identity and Access Management.
- Quickly and effectively adjusts to changes in priority, areas of focus and unforeseen challenges.
- Identifies opportunities for operational improvement, and suggests solutions.
- Ability to independently adjust own work deliverables as priorities shift.
- Exhibits strong self-awareness and provides constructive, actionable feedback to colleagues to maintain collective accountability.
- Experience working on and managing large projects or programs with cross-functional teams.
- Experience utilizing software to keep projects organized, track metrics, and report on progress.
Skills
- AI integration
- Project management
- Program management
- Identity and Access Management
- Cross-functional collaboration
- Operational improvement
- Feedback delivery
- Software utilization for project tracking
Location
- EMEA - Europe, Middle East and Africa
Work Type
- Flexible
- Remote
Experience Level
- 5+ years of project/program management experience
About the Company
- Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data.
- Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications.
- Global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance.
- Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026.
- The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents.
- For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry.
- At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
- For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.