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About the Role

This role focuses on owning and evolving the technical systems that support Product & Tech Business Operations, including Jira architectures, data pipelines, dashboards, and enterprise platform integrations. The position involves identifying areas for operational improvement, scoping opportunities, and designing/building solutions in collaboration with the Business Operations Manager, with an AI-first approach to problem-solving.

Responsibilities

Own and evolve the technical systems that power P&T Business Operations — Jira architectures, data pipelines, dashboards, and integrations with enterprise platforms.
Identify where operational capability could be stronger, scope those opportunities, and design and build solutions in collaboration with the Business Operations Manager.
Approach problems with an AI-first mindset and make technical decisions with clarity about trade-offs.
Own and evolve the standardisation of Jira and other Kaluza data systems.
Configure, extend, and redesign Jira and other Kaluza data systems to support increasingly complex business operations.
Build and maintain reliable data pipelines and dashboards that turn raw operations data into clear signals for decision-making.
Explore where AI agents and autonomous systems can streamline operations.
Identify opportunities for new capabilities (e.g., better delivery planning data & tooling, improved management insights, integration with adjacent Kaluza products) and design and build solutions.
Connect and integrate internal products and platforms — Workday integrations, locally-built internal tools, and other solutions.
Make recommendations on what to build, integrate, or take over — clearly articulating trade-offs, impact, and delivery path.
Anticipate security, compliance, and regulatory constraints upfront.
Navigate Kaluza's systems to unblock delivery quickly.
Identify and fix issues in data, processes, or tools before they become significant problems.
Continuously iterate on operational tooling, testing new approaches early and sharing learnings openly with the team.

Requirements

3–5 years building and maintaining operational tooling, owning what is shipped.
Strong Jira expertise (including JQL) and Confluence; comfortable configuring them for complex portfolio structures.
Experience with APIs/integrations and data exchange.
Experience with SQL + basic scripting.
Experience with BI tools.
Experience with AI tools and automation.
Experience building data pipelines or automated workflows with a practical understanding of keeping them reliable at scale.
Confident in identifying improvements and implementing them independently.
Ability to break down ambiguous problems, scope solutions, and drive delivery without constant prompting.
Comfortable with data analysis, ambiguity, and working in scaling organizations where processes and systems need to grow.
Ability to navigate Kaluza's systems to move fast.
Ability to share progress openly and communicate clearly across technical and non-technical audiences.
Ability to spot a constraint, map it back to its root cause, and build a fix or identify a temporary workaround.
Ability to set a high bar for personal work and raise it over time.
Ability to work openly by default: share progress, flag blockers early, and communicate what's working and what isn't.
Genuine curiosity about new tools and approaches — especially AI.
Ability to actively bring others along by sharing what has been tried, what landed, and what didn't.
Existing right to work in the UK.

Skills

Jira
JQL
Confluence
APIs
Integrations
Data Exchange
SQL
Basic Scripting
BI Tools
AI Tools
Automation
Data Pipelines
Automated Workflows
Data Analysis

Location

Bristol - Hybrid
London - Hybrid

Work Type

Hybrid

Experience Level

3-5 years

Salary/Compensations

£45,600 - £57,000

Benefits

Pension Scheme
Discretionary Bonus Scheme
Private Medical Insurance + Virtual GP
Life Assurance
Access to Furthr - a Climate Action app
Free Mortgage Advice and Eye Tests
Perks at Work - access to thousands of retail discounts
5% Flex Fund
26 days holiday
Flexible Bank Holidays
Progressive Leave Policy
Personal Learning Budget
Home Office Budget

About the Company

Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination.
Kaluza helps energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future.
The platform orchestrates millions of real-time decisions across homes, devices, markets and grids.
By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life.
With teams across Europe, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, Kaluza powers leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen.

Equal Opportunity

We want the best people.
We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be.
We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.