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About the Role
The Case Aide supports the administrative aspect of the Asian Family Services (AFS) program, which provides child welfare preventive services to keep children and their families together. This role assists with maintaining case files, preparing reports, and supporting community education and activities. The Case Aide may also help with translation and escorting to provide direct services.
Responsibilities
- Assist Supervisor and Caseworkers in managing case files.
- Compile monthly progress reports and other statistical reports as required by the funding source.
- Provide assistance with Family Team Conferences.
- Support Caseworkers in organizing workshops, community presentations, and social activities.
- Help Caseworkers identify community sources.
- Act as a backup for Caseworkers in providing direct concrete services, such as translation and escorting.
- Compile educational and outreach materials for parenting education.
- Perform other duties as assigned by the Supervisor and Program Director.
Requirements
- Minimum associate degree in human services, social work, or related field.
- Prior experience in education, community outreach, and family work is a plus.
- Child welfare experience is a plus.
- Familiarity with the NYC entitlement system is a plus.
Skills
- Excellent written, communication, interpersonal, and organizational skills.
- Ability to cooperatively work with a diverse staff.
- Must be bilingual and bicultural in English and Chinese, Korean, or Spanish.
- Ability to work under pressure.
- Ability to set up good rapport with immigrant families and children.
- Demonstrated ability to prioritize and handle numerous complex tasks.
Location
- CPC One - 45 Suffolk St - New York, NY 10002
Work Type
- Full Time
- Day and occasional weekends and evenings
Education Level
- 2 Year Degree
Salary/Compensations
- $42,000 annually
Benefits
- Generous paid time off (holiday, sick and vacation time)
- Medical
- Dental
- Vision
- Basic Life Insurance Coverage
- Commuter Benefits
- 403(b) Retirement Plan
About the Company
- Founded in 1965, the Chinese-American Planning Council (CPC) is a social services organization advancing the social and economic well-being of immigrant and low-income New Yorkers through holistic services and community-led impact.
- CPC is the nation’s largest Asian American social services organization and serves as a trusted community anchor to over 80,000 community members who are served by CPC annually through 50+ high-quality programs and services across 35 sites in New York City.
Equal Opportunity
- CPC is an Equal Opportunity Employer.
- CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.