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About the Role

The People Consultant provides practical, commercially focused, and employee-centred HR advice and support across the employee lifecycle. This role supports the delivery of strategic HR priorities and day-to-day advisory services by partnering with People Partners and the Head of People. The role requires strong HR generalist capability, sound judgement, and attention to detail, balancing operational delivery with proactive advisory support. The People Consultant contributes to a consistent, high-quality People experience by building trusted relationships, using data and insights, supporting continuous improvement, and enabling leaders to manage people matters effectively. The role will also contribute to cross-functional squads to co-create practical people solutions and services.

Responsibilities

Provide practical and timely HR advice to leaders and employees across the employee lifecycle, including policy interpretation, performance, conduct, wellbeing, engagement, change, remuneration, onboarding, offboarding and general employment matters.
Support People Partners in the delivery of business-aligned people plans, workforce activities and strategic initiatives.
Act as a trusted first point of contact for a small client group, providing day-to-day people partnering support and escalating complex, sensitive or higher-risk matters.
Build strong working relationships with leaders, employees and People team colleagues.
Provide first-line advice and support on lower to medium complexity employee relations matters, including performance concerns, conduct, grievances, absenteeism, workplace concerns and sickness absence.
Coach leaders on appropriate people processes, documentation, conversations and decision-making.
Prepare and review documentation for people matters, including meeting invitations, outcome letters, role change letters, consultation documents and other employee communications.
Maintain accurate case notes, records and data, ensuring confidentiality, appropriate escalation and alignment with employment obligations, internal policy and governance expectations.
Provide information required for workers compensation claim reviews and investigations.
Support the delivery of cyclical People activities, including performance goal setting, performance reviews, remuneration review, talent processes, engagement surveys and action planning.
Contribute to organisational change activity by supporting people impact assessments, preparation of consultation materials, tracking of actions and coordination of employee support arrangements.
Support People Partners and centres of excellence with the implementation of strategic HR initiatives.
Coordinate project actions, stakeholder inputs, reporting and communications to support effective delivery of People initiatives.
Participate in one or more cross-functional squads as required, contributing expertise, business context and practical insights to the co-creation of People solutions, services and improved ways of working.
Use HR data, reporting and workforce insights to identify trends, risks and opportunities.
Prepare and maintain reports, dashboards, trackers and briefing materials to support People Partnering activity and business decision-making.
Identify opportunities to improve People processes, tools, templates, documentation and service delivery.
Support accurate employee data management and work with People Operations, Payroll, Talent Acquisition and other teams to resolve issues and improve employee lifecycle processes.
Ensure advice and support is aligned to relevant employment legislation, internal policies, enterprise agreements where applicable, risk requirements and governance expectations.
Apply appropriate judgement to identify, document and escalate employment, conduct, performance, wellbeing, WHS or reputational risks.
Maintain confidentiality and professional standards when handling sensitive employee information and people matters.
Keep up to date with changes in employment practices, policy and process, and support the implementation of updates across the business as required.

Requirements

Relevant tertiary qualification in Human Resources, Employee Relations, Business or a related discipline, or equivalent practical experience.
Demonstrated HR generalist experience across advisory, employee relations, HR operations, business partnering support and employee lifecycle activity.
Working knowledge of Australian employment legislation, HR policies, performance management, conduct processes, change activity and employee relations principles.
Experience supporting leaders with people matters, including coaching on process, documentation, conversations and appropriate escalation.
Ability to support cyclical People activities such as performance, remuneration, engagement, talent and workforce planning processes.
Strong written communication skills, with experience preparing employee correspondence, consultation materials, briefing notes, reports and HR documentation.
Confidence using data, reporting and insights to identify trends, support decision-making and improve people outcomes.
Strong stakeholder engagement skills and the ability to build trusted relationships with leaders, employees and People team colleagues.
Sound judgement, discretion and professionalism in managing confidential, sensitive or ambiguous people matters.
Highly organised, proactive and able to manage competing priorities, shifting deadlines and a broad mix of advisory, project and operational work.
Collaborative and solutions-focused, with a willingness to take a hands-on approach while also contributing to improved ways of working.
Resilient, adaptable and comfortable working in a fast-paced environment with changing business needs.
Personal commitment to role modelling the organisation’s values and behaviours.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services.
Successful applicants will be required to complete background screening prior to commencement of employment.
All successful applicants are required to undergo background checks that include Police Checks and Work History Verification.

Skills

HR generalist capability
HR advisory
Employee relations
HR operations
Business partnering support
Employee lifecycle activity
Australian employment legislation
HR policies
Performance management
Conduct processes
Change activity
Employee relations principles
Coaching leaders
Cyclical People activities
Written communication
Data analysis
Reporting
Stakeholder engagement
Judgement
Discretion
Professionalism
Organisation
Proactiveness
Collaboration
Solutions-focused
Adaptability
Resilience

Location

Remote
Office

Work Type

12-Month Fixed Term Contract
Hybrid

Experience Level

Mid-level

Education Level

Relevant tertiary qualification in Human Resources, Employee Relations, Business or a related discipline, or equivalent practical experience.

Benefits

FlexiWorks – enabling our employees to work in the office and at home
Purchased Leave
Parental Leave
Volunteer Leave
Gender transition leave
Well-being leave
Employee Recognition Program
Talent Referral Program
Salary Sacrificing via Superannuation
Employee Assistance Program
Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
Novated Car Leasing

About the Company

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our People function is dedicated to fostering positive outcomes for our team, clients, and communities.
We develop strategic initiatives to make MUFG Pension & Market Services a place where people can belong, thrive, and succeed together.
Our services cover engagement and wellbeing, recruitment, HR operations, payroll, health & safety, remuneration and benefits, HR systems and reporting, and business partnering.
We promote an inclusive culture where differences are valued, and we support flexible working.
Diversity drives innovation, which in turn drives growth.
Join MUFG Pension & Market Services and help us achieve our full potential.

Equal Opportunity

We are an inclusive employer whose people work collaboratively.
We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported.
We know that diversity drives better client outcomes, continuous improvement, and growth.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
We treat everyone fairly and equitably, regardless of diverse characteristics.