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About the Role
Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Responsibilities
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Understand and follow all policies, procedures and standards
- Sell retail products (if sold at the front desk)
- Schedule member service needs
- Assist in retail, childcare, etc. desks/areas as needed
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in Employee Handbook
Requirements
- Fluent in English
- Proficient reading and writing skills
- Good communication skills
- Strong customer service skills
- 18+ years of age
- Experience in a fast-paced environment
- Multitasking skills
- High energy and patience required
- Ability to stand, walk, and move for extended periods of time
- Must be able to work the following shifts: Monday & Tuesday Opening Shift: 4:30am – 11:00am, Friday Closing Shift: 3:00 PM – 10:15 PM, Saturday & Sunday Closing Shift: 1:00 PM – 9:15 PM
Skills
- Customer service
- Communication
- Multitasking
- High energy
- Patience
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
Benefits
- Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
- Complimentary CPR/AED Re-certifications
- Group health insurance
- Disability insurance
- Life insurance
- Time-off benefits like vacation and holidays
- Complimentary Crunch gym membership
- Discounts on services, products, and much more!
About the Company
- Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.
- Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Equal Opportunity
- Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.