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About the Role
The General Manager - Cloud & Compute is accountable for the strategy, commercial performance, and end-to-end delivery of CT's Cloud and Compute product lines. This role involves full profit and loss ownership, growing sustainable revenue and margin, shaping competitive cloud and compute products, and ensuring secure, reliable, and commercially sound customer outcomes.
Responsibilities
- Define and execute CT’s cloud and compute strategy, aligning roadmap, capabilities, and investment with growth priorities.
- Develop compelling cloud and compute offerings for new business, renewals, customer growth, and market relevance.
- Partner with Sales, Account Management, and Solutions on proposals, customer presentations, solution design, and commercial positioning.
- Identify emerging opportunities across Microsoft Azure, CT’s sovereign cloud, Kubernetes, and related technologies.
- Own the function’s P&L, including revenue, margin, operating costs, budgets, forecasting, and commercial performance.
- Establish pricing, packaging, and commercial governance to improve recurring revenue, margins, utilisation, and delivery economics.
- Lead reliable, secure, and high-performing cloud and compute projects across Azure, AWS, CT platforms, and related technologies.
- Strengthen governance across reliability, security, cost optimisation, incident, problem, change, and risk management.
- Drive standardisation, automation, and continuous improvement for delivery quality, scalability, and efficiency.
- Provide clear executive reporting on service performance, commercial results, customer issues, and key risks.
- Lead, coach, and develop a high-performing cloud and compute team, building capability across architecture, engineering, operations, and security.
- Build strong relationships with strategic customers, partners, and vendors to support capability, commercial outcomes, and customer success.
Requirements
- Strong knowledge of cloud and compute platforms, including Microsoft Azure, Kubernetes, Microsoft 365, and hybrid cloud environments.
- Experience leading cloud architecture, migration, modernisation, managed services, governance, security, and operational uplift.
- Strong understanding of cloud security, identity, networking, resilience, FinOps, automation, and compliance.
- Proven experience leading a technology services function with accountability for P&L, service quality, and customer outcomes.
- Strong commercial and financial acumen across budgeting, forecasting, margin management, cost optimisation, and business cases.
- Ability to translate customer needs and market trends into practical services, delivery models, and growth opportunities.
- Comfortable operating between strategy, executive leadership, customer engagement, and operational delivery.
- Confident, commercially minded leadership style with the ability to create clarity, accountability, and momentum.
- Strong stakeholder management and communication skills across executives, customers, partners, and technical teams.
- Customer-focused approach that balances quality, commercial sustainability, and long-term relationships.
- Inclusive, values-led people leadership focused on capability, collaboration, engagement, and high performance.
- A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
Skills
- Microsoft Azure
- Kubernetes
- Microsoft 365
- Hybrid cloud environments
- Cloud security
- Identity management
- Networking
- Resilience
- FinOps
- Automation
- Compliance
- P&L management
- Service quality management
- Customer outcome management
- Budgeting
- Forecasting
- Margin management
- Cost optimisation
- Business case development
- Stakeholder management
- Communication
Location
- Sydney
- Melbourne
- Canberra
Work Type
- Hybrid working
Experience Level
- Leadership experience
Education Level
- Relevant cloud, compute, ITIL, security or architecture certifications are highly regarded.
Benefits
- Extensive training and development opportunities
- Extensive discounts and benefits
- Choice of IT equipment
- Access to cost-price tech for personal needs
- Fun team events
About the Company
- Centorrino Technologies (CT) is a community that goes beyond expectations, recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68.
- CT is on a mission to redefine the customer experience.
- CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.
- CT values innovation, inclusivity, variety, and diverse backgrounds.
Equal Opportunity
- CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.
- Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.