Field Technician at EchoStar | Buffalo, NY, US | Rezi

Field Technician at EchoStar

Field Technician

EchoStar · Buffalo, NY, US

1 weeks ago

Field Technician

EchoStar · Buffalo, NY, US

12 days ago
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About the Role

EchoStar is reimagining the future of connectivity, with brands spanning satellite television, live-streaming, smart home installation, and mobile plans. Our Technicians are the backbone of our organization, delivering TV and Smart Home solutions to millions of customers and ensuring an excellent customer experience. You will be trained to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit.

Responsibilities

  • Visit customers’ homes, solve problems, and introduce them to smart home tech.
  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their tech and offer additional services when helpful.
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team.

Requirements

  • Valid Driver’s License is required as driving a company vehicle to customer sites and regional offices is an essential function of the job.
  • Willingness to travel as needed.
  • Flexible to work shifts that might include evenings, weekends, or holidays.
  • Ability to climb ladders (up to 40 ft).
  • Ability to lift up to 70 lbs.
  • Must meet and maintain 335 lb weight limit.
  • Ability to build trust and create a great customer experience.
  • Ability to tackle a variety of challenges on the spot.
  • Ability to work in tight spaces and all kinds of weather.
  • Ability to handle changes and unexpected tasks with ease.
  • Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record.

Skills

  • Smart home tech knowledge

Work Type

  • Full-time

Salary/Compensations

  • $27.75/Hour

Benefits

  • Paid training
  • Time off
  • Medical, Dental, Vision, Life Insurance packages
  • HSA
  • 401(K) with company match
  • Employee Stock Purchasing Program
  • Tuition Reimbursement
  • Complimentary DISH TV ($114.99/month)
  • Discounts on Sling TV ($5/month)
  • Discounts on Boost Mobile plans (starting at $15/month)
  • Company-provided van, tools, and uniforms
  • Automatic promotion after 6 months with a $1/hour raise
  • Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after
  • High performers also receive AwardPerqs—redeemable for travel, electronics, and more

About the Company

  • EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
  • Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
  • DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Equal Opportunity

  • We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
  • EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law.
  • All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law.
  • You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
  • EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law.
  • EchoStar has a more detailed Accommodation Policy that applies to employees.
  • EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
  • Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)