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About the Role
WEX is seeking an early-career Product Manager to help build and scale next-generation payments solutions. This role focuses on bringing new products to market, defining test-and-learn strategies, and owning features end-to-end within the North American Mobility (NAM) Product Team. The ideal candidate is curious, execution-driven, and eager to leverage AI across the product development lifecycle.
Responsibilities
- Own product features and adoption end-to-end, supporting new payments capabilities from concept through launch and iteration.
- Design and execute test-and-learn plans to validate customer demand, usage, and product-market fit.
- Conduct customer interviews, participate in ride-alongs, and synthesize insights to inform product decisions.
- Analyze customer behavior using data, research, and field insights to identify drop-off points and reasons.
- Translate customer problems into clear, actionable product requirements.
- Define platform priorities to simplify, standardize, and scale shared capabilities.
- Build for reuse by defining APIs, services, integration patterns, and shared capabilities.
- Translate technical constraints into product decisions, communicating them to stakeholders.
- Leverage AI tools across the product lifecycle to accelerate research, prototyping, analysis, and productivity.
- Partner cross-functionally with engineering, design, data, sales, marketing, and servicing.
- Track and measure success using key metrics like adoption and usage to prove product-market fit.
Requirements
- 3+ years of experience in product management, consulting, startups, or a related field.
- Strong curiosity and problem-solving mindset.
- Ability to break down ambiguous problems into clear steps and actions.
- High empathy and experience or strong interest in customer research and interviewing.
- Comfort working in a fast-paced, iterative environment.
- Excellent communication and collaboration skills.
- Actively use AI tools (e.g., Claude, ChatGPT, Cursor, copilots, prototyping tools) in daily work.
- Build and refine workflows, prompts, and lightweight automations using AI.
- Continuously experiment with how AI can improve product discovery, delivery, and decision-making.
- Demonstrate self-driven learning, side projects, or independent experimentation with AI tools if prior professional experience is limited.
Skills
- Product Management
- Consulting
- Startups
- Problem-solving
- Customer Research
- Customer Interviewing
- Communication
- Collaboration
- AI Tools Usage
- Workflow Automation
- Prompt Engineering
- Product Analytics
- Experimentation
- API-based Products
- Technical Systems
Location
- North America
Work Type
- Full-time
Experience Level
- Early Career
- 3+ years
Salary/Compensations
- $89,800.00 - $120,400.00
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
About the Company
- WEX is transforming how businesses manage spend with a growing set of payments and expense capabilities built on shared platform investments.
- WEX is expanding beyond fuel, unlocking a significant new opportunity.