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About the Role

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is responsible for powering Microsoft’s “Intelligent Cloud” mission by delivering core infrastructure and foundational technologies for Microsoft's online businesses. The Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale, and sustainability related to Microsoft cloud hardware. We are seeking a Senior HW Technical Program Manager to join the team.

Responsibilities

Lead a virtual team of functional leads including members from hardware and software engineering, sourcing, supply chain, networking and datacenter operations for documenting a clear Plan-of-Record (POR) for new product development.
Lead the project team to meet stated milestones.
Provide Technical Program Management for new Cloud hardware development.
Drive the development, planning & execution of a holistic cross-functional product development and/or launch strategy.
Provide technical leadership and identify technical risks.
Collaborate with internal and external technology development partners to form a cohesive development plan.
Have an in-depth understanding of product technical requirements, milestones, deliverables, and interdependencies for establishing an accurate and effective project infrastructure.
Leverage experience and engineering skills to solve problems, fill gaps, and achieve objectives through a cross-functional team.
Responsible for effective communication and escalation of risks and dependencies while ensuring timely decisions are made.
Hold accountability for team and work portions to deliver best-in-class architecture solutions.
Conduct risk management efforts in new product introduction, scenario planning, and mitigation of risks, recovery from risks.
Communicate to and regularly interact with senior management, highlighting risks across functional teams and providing recommendations to support product-level decisions.
Operate effectively in ambiguity, applying process where it creates value and designing process where it’s needed.
Ensure cross-functional alignment: generating clarity, tracking towards development milestones, and overall readiness for all new Data Center infrastructure development, launch, and deployments.
Use program management tools and communication methods to ensure common understanding of program plan of record to stakeholders.

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
2+ years of experience managing cross-functional and/or cross-team projects.
7+ years of experience in a leadership role driving technical HW + SW projects from requirements through launch, including managing complex project schedules, removing roadblocks and keeping processes running smoothly.
3+ years of experience providing communications and program updates at an executive level.
Ability to partner closely with cross-functional teams to define, prioritize, and implement features, infrastructure, processes, and workflows.
Ability to create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
Coach, enable and grow Program Managers within the team and our partners.
Can align key stakeholders, and manage projects through milestones to completion on schedule and in budget.
Ability to monitor and measure engineering impact and performance results by tracking key performance indicators.
Technical design, problem solving, debugging and communication skills.
Demonstrated experience in shipping high-quality products and services.
Ability to deal with ambiguity, assess opportunities and develop principles to prioritize multiple strategic and tactical options, and drive issues to closure with a high bar on quality.
Proven ability to work and collaborate with a wide range of business stakeholders to achieve results and impact.
Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, etc.).
Supplier management experience for ODMs, SIs, and IHVs.
Ability to meet Microsoft, customer and/or government security screening requirements.
Must pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Skills

Technical design
Problem solving
Debugging
Communication skills
Presentation skills

Location

U.S.
San Francisco Bay area
New York City metropolitan area

Work Type

Full-time

Experience Level

Senior
IC4

Education Level

Bachelor's Degree

Salary/Compensations

USD $119,800 - $234,700 per year (U.S.)
USD $160,200 - $261,000 per year (San Francisco Bay area and New York City metropolitan area)

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission.
SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions.
Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Equal Opportunity

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.