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About the Role
Join ALO during our most exciting and fast-paced time of year as a Seasonal Associate, where you'll play a critical role in delivering an exceptional guest experience and driving store success. Seasonal Associates are key contributors to our peak season business and will work in either Sales or Operations, supporting the moments that matter most for our stores and guests. Whether engaging directly with clients on the sales floor or ensuring seamless execution behind the scenes, you'll help create an authentic, inspiring, and efficient store experience. Through your energy, teamwork, and commitment to excellence, you'll contribute to achieving sales and operational goals while bringing ALO's guiding principles and community to life.
Responsibilities
- Impacts the business and store environment in a positive manner that aligns with Store goals and ALO’s guiding principles.
- Drive and exceed sales targets by utilizing ALO’s Flow initiatives to optimize productivity and efficiency.
- Provide a friendly “greet” and proactively approach customers to understand their needs and support the customer engagement.
- Process customer transactions and returns in accordance with policy and procedures.
- Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
- Leverages company tools, incentives, and strategies to support meeting store goals.
- Resolve client needs quickly & effectively ensuring customer satisfaction.
- Assists in processing shipment, in a timely manner.
- Supports with replenishment in on the sales floor, in a timely manner.
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures.
- Duties require constant movement in and around the store, including the sales floor and back of house.
- When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Requirements
- 1+ years prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Aligns with and embodies ALO’s Guiding Principles
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 10-15KG
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Location
- The Galeries
- Sydney Westfield
Work Type
- Casual Seasonal Associate
- Fixed-term
Experience Level
- 1+ years prior work experience
Salary/Compensations
- Competitive salary
Benefits
- A generous ALO team discount
- A complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors
- Monthly store incentives that recognise performance, momentum, and shared wins
- A clothing allowance to support all‑day movement
- Extensive career growth opportunities
About the Company
- Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.