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About the Role
The Senior Maintenance Technician plays a key role in maintaining the operational excellence of a community with 400+ units and/or as part of a multi-site management team. This position is responsible for ensuring the physical integrity of the property, overseeing general maintenance tasks, and supporting the Maintenance Supervisor in achieving operational goals. The Senior Maintenance Technician will complete work orders, manage unit turnovers, participate in the “on-call” emergency rotation, and contribute to a high-quality living environment for residents.
Responsibilities
- Perform complex repairs and maintenance on HVAC, plumbing, electrical systems, and other essential building equipment.
- Diagnose issues, implement effective solutions, and assist the Maintenance Supervisor in planning and executing major repair and renovation projects.
- Lead and mentor junior maintenance technicians, providing guidance and hands-on training.
- Act as a technical resource and lead small teams on specific projects.
- Develop and implement preventive maintenance plans to optimize the performance of property systems and equipment.
- Conduct regular inspections, proactively identifying and resolving potential issues.
- Deliver exceptional resident service by addressing maintenance requests professionally and efficiently.
- Ensure timely resolution of resident concerns, particularly for complex or urgent maintenance issues.
- Respond promptly to after-hours emergencies as part of the on-call rotation.
- Coordinate with team members and external vendors during emergencies.
- Ensure compliance with safety regulations, building codes, and company policies.
- Champion a culture of safety by following E-Way safety protocols and promoting best practices.
- Assist in managing inventory and supplies, ensuring the team has the necessary tools and materials.
- Recommend purchases of specialized equipment when required.
- Maintain accurate records of maintenance activities in SightPlan, including work orders, preventive maintenance tasks, and inspections.
- Provide detailed reports to leadership on project progress, maintenance issues, and significant concerns.
- Collaborate with the Maintenance Supervisor, Community Manager, and General Operations Manager to prioritize maintenance tasks and allocate resources effectively.
- Perform other duties as assigned.
Requirements
- High school diploma or GED equivalent.
- 2+ years of experience in property maintenance, facility management, or a related field.
- HVAC and/or CPO certification preferred.
- Must possess a valid driver’s license.
- Strong knowledge of HVAC, electrical, plumbing, and appliance repair with hands-on experience.
- Understanding of environmental hazards such as asbestos, lead, mold, and radon in residential housing.
- Ability to use a smart device for property operations and communication apps.
- Familiarity with Microsoft Office Suite and property management software.
- Ability to read, write, and speak English fluently.
- Strong time management and problem-solving skills.
Skills
- HVAC repair
- Plumbing repair
- Electrical repair
- Appliance repair
- Preventive maintenance
- Resident service
- Emergency response
- Safety compliance
- Inventory management
- Record keeping
- Reporting
- Team collaboration
- Smart device operation
- Microsoft Office Suite
- Property management software
Location
- Pleasanton, California
Work Type
- Onsite
- Full-time
- Regular
Experience Level
- Senior
Education Level
- High school diploma or GED equivalent
Salary/Compensations
- $29.33 - $34.62 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid parental leave
- 401k employer match
- Excellence rewards
- Wellness programs
- 12 paid holidays
- 15 PTO days
- Housing discount of 20%
About the Company
- Essex provides great communities in which to live, work and invest.
- We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams.
- Working at Essex is not a destination. It is a journey where you can confidently build your career.
Equal Opportunity
- All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.