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About the Role
We are seeking an energetic and hands-on Assistant Restaurant & Bar Manager to support the daily operations of Boulevard Brasserie & Bar at Novotel and ibis Sydney Olympic Park. This role involves leading a Food & Beverage team to ensure outstanding service, a welcoming atmosphere, and memorable guest experiences, while coordinating operations, developing staff, driving revenue, and maintaining high standards.
Responsibilities
- Support the daily operation of the Restaurant & Bar, ensuring exceptional service standards and guest satisfaction.
- Lead, coach, and inspire the Food & Beverage team to deliver memorable dining experiences.
- Maintain a strong focus on menu knowledge, dietary requirements, allergens, and beverage recommendations.
- Drive sales and revenue through upselling, promotions, and exceptional guest engagement.
- Manage stock ordering, inventory control, stocktakes, and equipment maintenance.
- Assist with recruitment, onboarding, training, performance development, and team engagement initiatives.
- Ensure compliance with RSA requirements, food safety standards, WHS regulations, and hotel policies.
- Build strong relationships with guests, including VIPs and regular loyalty members, while handling enquiries, feedback, and complaints professionally.
- Support the successful delivery of conferences, functions, and special events in collaboration with internal departments.
Requirements
- Minimum 2 years' leadership experience within a Food & Beverage outlet, hotel environment preferred.
- Current Responsible Service of Alcohol (RSA) Certificate.
- Strong knowledge of wine, beer, spirits, cocktails, and beverage service.
- Proven ability to lead, coach, and develop high-performing teams.
- Experience with stock control and inventory management.
- Strong understanding of food safety, hygiene, and workplace health and safety requirements.
- Excellent communication, organisational, and stakeholder management skills.
- Experience using Micros POS systems is advantageous.
- Full Australian working rights.
- Availability to work a rotating roster including early mornings, evenings, weekends, public holidays, and major event days.
- Passion for hospitality, exceptional guest service, and continuous improvement.
Skills
- Food & Beverage operations
- Team leadership
- Guest service
- Stock control
- Inventory management
- Food safety
- Workplace health and safety
- Communication
- Organisation
- Stakeholder management
- Micros POS systems
Location
- Sydney Olympic Park
Work Type
- Permanent
- Full-Time
Experience Level
- Leadership experience
Benefits
- ALL Heartist Membership - Discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts on accommodation, services and events
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points
- Learn Your Way - Access to Accor's industry leading training platforms
- Build Your Network - Connect with global hospitality professionals
- $5 duty meals
- Complimentary coffee
- Free parking on non major event days
About the Company
- Accor is one of the world’s leading hospitality groups with over 5,000 properties across 110 countries.
- The Sydney Olympic Park precinct includes Pullman, Novotel, and Ibis hotels.
- Accor fosters a collaborative, high-energy workplace that thrives on diversity, creativity, and genuine connection.
- The company is committed to excellence, innovation, and its signature Heartist culture.