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About the Role
As a Seasonal Selling Associate, you will enhance the client experience with our selling team during our most magical time of year. You will report to a Sales Manager, and the team makes life extraordinary by leading with a people-first mentality and ensuring exceptional customer service.
Responsibilities
- Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
- Serve in different areas of the store based on business needs
- Process efficient Point of Sale transactions as needed
- Efficiently and graciously handle escalated issues by connecting customer with a member of the management team
- Demonstrate follow-up on customer requests, questions and needs
- Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
- Partner to support Fitting Room Experiences when needed
- Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery
Requirements
- Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
- Familiar with and able to use retail and mobile technologies
- Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
Work Type
- Seasonal
Experience Level
- Minimum 1 year of experience
Salary/Compensations
- $17.05 - $21.32
Benefits
- An amazing employee discount
About the Company
- Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary.
- It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives.
- Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations.
- It serves customers across its 36 stores, digital channels, and through remote selling.
- It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.
Equal Opportunity
- Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.