Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Dispatch Supervisor BILINGUAL IN SPANISH role.
Rezi rewrites your resume against Beacon Mobility's job description. Free.
Tailor your resume to this Dispatch Supervisor BILINGUAL IN SPANISH role.
Rezi rewrites your resume against Beacon Mobility's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Dispatch Supervisor BILINGUAL IN SPANISH posting at Beacon Mobility — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Dispatch Supervisor BILINGUAL IN SPANISH posting at Beacon Mobility — free, in seconds.
About the Role
Oversee daily routing and dispatch operations to ensure safe, efficient, and on-time transportation services by coordinating drivers, monitors, vehicles, and dispatch personnel. Address service interruptions, support staff, monitor performance, and ensure compliance.
Responsibilities
- Supervise daily dispatch operations and coordinate transportation services to ensure on-time route performance.
- Monitor driver, attendant, and vehicle availability and make adjustments as needed to support service requirements.
- Communicate with drivers, attendants, school personnel, parents, and management regarding route issues, delays, and operational concerns.
- Respond to accidents, breakdowns, emergencies, and other service disruptions by implementing appropriate contingency plans.
- Utilize routing, GPS, and communication systems to monitor route performance and vehicle locations.
- Ensure all routes are properly covered and assist with driver assignments, route changes, and substitutions.
- Maintain accurate dispatch records, logs, reports, and documentation.
- Support driver and attendant training by reinforcing company policies, safety procedures, and operational expectations.
- Monitor compliance with DOT, state, local, and company regulations.
- Assist with employee coaching, attendance tracking, and performance management of dispatch staff.
- Collaborate with operations, safety, maintenance, and customer service departments to ensure seamless service delivery.
- Identify operational improvement opportunities and recommend solutions to improve efficiency and customer satisfaction.
- Participate in startup planning, route implementation, and special transportation events as needed.
- Perform other duties as assigned.
Requirements
- Two (2) years of transportation, logistics, dispatch, or operations experience.
- One (1) year of supervisory or leadership experience preferred.
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Strong knowledge of transportation operations, routing, and dispatch procedures.
- Proficiency with dispatch software, GPS systems, and Microsoft Office applications.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work in a fast-paced environment and effectively manage multiple priorities.
- Ability to respond to after-hours operational emergencies when required.
- School bus transportation experience preferred.
- Valid driver's license required.
Skills
- Transportation operations
- Logistics
- Dispatch procedures
- Routing
- GPS systems
- Microsoft Office applications
- Communication
- Problem-solving
- Organizational skills
Location
- New York City area
Work Type
- Full-time
Experience Level
- 2 years of experience
- 1 year of supervisory experience preferred
Education Level
- High school diploma or equivalent
- Associate or bachelor's degree preferred
About the Company
- Leesel Transportation is a Special and Regular Education Transportation provider in the New York City area.
- Headquartered in The Bronx, we serve the NYC Department of Education, as well as some other NYC pre-K and private school programs.
- Our caring and passionate team makes a difference every day in our students’ lives because we truly love what we do.
Equal Opportunity
- Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
- We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
- This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
- Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.