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About the Role
The Payroll Administrator & Systems Support is the Toronto plant’s primary resource for payroll and timekeeping administration, and the on-site coordination point for IT services. This role is split roughly 65% payroll, timekeeping, and HR systems administration and 35% site IT coordination.
Responsibilities
- Serve as the site process expert and system administrator for UKG timekeeping; review timecards, pay codes, overtime, and exceptions, resolving discrepancies ahead of payroll deadlines.
- Enter restricted pay and deduction codes on approved instruction, and coordinate transactions with Corporate Payroll, including tax changes, direct-deposit updates, garnishments, and deductions.
- Administer vacation tracking for hourly employees — balances, payouts, carryovers, and reconciliations — and prepare quarterly reporting as required.
- Answer employee and supervisor questions on pay, timekeeping, overtime, and UKG use, and train them through system upgrades and process changes.
- Maintain employee records, payroll procedures, and local process controls, protecting the confidentiality and security of employee, payroll, and benefits information.
- Escalate complex payroll or system issues to the HR Analytics Lead or Corporate Payroll, support system testing and upgrades, and help standardize payroll processes across Canadian plants.
- Act as the on-site point for end-user computing: deployment, setup, imaging, replacement, and recovery of laptops, desktops, printers, mobile devices, and peripherals, plus IT asset inventory, lifecycle records, and periodic audits reconciled to corporate records.
- Provide first-line troubleshooting for hardware, software, printing, access, and connectivity issues, including plant applications such as Ignition, Proficy, Aspen, I-POP, and Avigilon; log, track, and escalate through the Corporate IT Service Desk.
- Coordinate IT equipment, software, and account access for new hires, transfers, and separations, in line with established approval and security procedures.
- Coordinate telephony and network requests, including Cisco and analog moves and changes, with Corporate IT and external providers.
- Follow corporate cybersecurity and acceptable-use requirements, and promptly report suspected security incidents, lost equipment, or unauthorized access.
Requirements
- Diploma or degree in Payroll, Human Resources, Business Administration, Information Technology, or a related field — or an equivalent combination of education and experience.
- Three or more years of payroll and timekeeping administration, including responsibility for pay-cycle deadlines.
- Hands-on experience administering UKG or Kronos timekeeping.
- Comfort with technology and a willingness to develop site IT coordination capability.
- Experience in a manufacturing, industrial, or other operational environment.
- Experience with payroll audits, compliance documentation, and HRIS.
- Experience supporting Windows devices, Microsoft 365, printers, and mobile devices.
Skills
- High attention to detail
- Strong commitment to payroll accuracy, data integrity, confidentiality, and security
- Ability to manage competing priorities against fixed, recurring payroll deadlines
- Strong troubleshooting and problem-solving skills
- Ability to distinguish process, access, hardware, software, and application issues and route them appropriately
- Strong customer-service orientation
- Ability to explain payroll and technical matters clearly to employees and leaders
- Ability to work independently while collaborating with remote payroll, HR, and technical teams
- Proficient with Outlook, Excel, Word, and Teams
- Understanding & speaking French is an asset
Location
- Toronto
Work Type
- On-site
Experience Level
- Three or more years of experience
Education Level
- Diploma or degree in Payroll, Human Resources, Business Administration, Information Technology, or a related field
Salary/Compensations
- $55,000 to $72,000
About the Company
- Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe.
- The company operates with an integrated go-to-market strategy and a unique set of OC Advantages™ – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market.
- Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people.
- Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC).
- For more information, visit www.owenscorning.com.
Equal Opportunity
- Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.