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About the Role
As Employer Relations Officer, you will evaluate CPA student work plans and experience reports against the practical experience framework, determine if the experience meets requirements, and provide clear feedback. You will manage a portfolio of training employers, assist mentors and organizations in building training programs, and review student training programs and mentor eligibility for compliance. This role allows a CPA to apply professional judgment to the standard itself, working with students, mentors, employers, and other CPA provincial bodies at the point where practical experience becomes a designation.
Responsibilities
- Evaluate work plans and experience reports submitted by CPA students against the established framework, determine whether the experience meets requirements, provide feedback on assessment results, and deliver advisement sessions to students as required.
- Build and maintain relationships with the employers in your assigned portfolio who are training CPA students, ensuring a positive training experience for both employers and students and resolving training issues as they arise.
- Assist employers and mentors in developing student training work plans for their organizations.
- Monitor and review external audits of student training programs and mentor eligibility requirements for compliance.
- Plan and execute projects and initiatives that strengthen stakeholder engagement, support regulatory compliance and improve process efficiency.
Requirements
- A CPA designation in good standing, with at least five years of post-qualification experience.
- Successful completion of a university degree or college diploma.
- Experience in public accounting or in a corporate, government, regulatory or professional services environment, along with knowledge of CPA practical experience requirements, competency frameworks, or a professional education and credentialing environment.
- Experience interpreting, assessing and applying competency-based requirements, professional standards, policies or regulatory frameworks, and reviewing documented submissions and reports to reach accurate and defensible decisions.
- Experience in learning and development, adult education, stakeholder education or training delivery.
- Exceptional verbal, written, presentation and facilitation skills.
- Ability to communicate complex requirements to diverse audiences through consultations, workshops and webinars.
- Proven ability to build and maintain productive relationships with students, mentors, employers and other stakeholders.
- Customer service orientation to manage sensitive inquiries and resolve issues professionally.
- Excellent organizational and time management skills to manage competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office.
- Experience working with databases, case management systems or online learning and credentialing platforms.
Skills
- Professional judgment
- Verbal communication
- Written communication
- Presentation skills
- Facilitation skills
- Relationship building
- Customer service
- Organizational skills
- Time management
- Microsoft Office proficiency
- Database management
- Case management systems
- Online learning platforms
- Credentialing platforms
Location
- Hybrid
Work Type
- 12 month contract
- Hybrid
Experience Level
- At least five years of post-qualification experience
Education Level
- University degree or college diploma
Salary/Compensations
- $103,700 - $129,600 per annum
Benefits
- Industry-leading benefits
- Mental health resources
- Savings programs
- Sustainable approach to work
- One-time bonus towards a home office
About the Company
- CPA Ontario operates at the intersection of regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting over 105,000 members and 19,000 students across the province.
- Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.
- Careers built here tend to look different because the work itself is different.
- You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.
- We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
- We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.
Equal Opportunity
- CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.