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About the Role
The Rallye Motor Company is seeking a Tire Claims Specialist for Rallye Mercedes Benz. This role is ideal for an individual with excellent customer service and automotive service experience looking for a long-term position within an outstanding team, ensuring a seamless and personalized automotive experience.
Responsibilities
- Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage.
- Handle paperwork for all tire claims for coverage and payment.
- Submit paperwork with the claims carrier for payments quickly and efficiently.
- Follow up with claims to ensure they are being processed correctly.
- Check with parts for tire pricing and availability.
- Effectively communicate with both vendors and customers on claims status.
- Assist in service administration functions, including loaner car responsibilities, reception, and scanning.
Requirements
- Previous cashier, administrative, or customer service experience.
- Possess basic computer & phone skills.
- Proficiency in the use of Microsoft, and Google Suites; and experience with CDK.
- Experience with effectively and politely interacting with customers and other employees.
Skills
- Customer service
- Automotive service
- Microsoft Office Suite
- Google Suite
- CDK
- Communication
Location
- Long Island
Work Type
- Full-time
Experience Level
- Automotive service experience
Education Level
- High School Diploma or Equivalent
Salary/Compensations
- $18 - $20 PER HOUR
Benefits
- Medical, dental and vision coverage for employee & family.
- Company paid life insurance and optional additional coverage.
- Voluntary short term and long term disability available.
- Additional voluntary benefits including Aflac and LegalShield!
- Paid time off!
- Paid holidays!
- 401K plan
- Employee Assistance Program
About the Company
- The Rallye Motor Company, Long Island's premier luxury automotive group, is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence.
- We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
Equal Opportunity
- Equality