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About the Role

AECOM seeks an experienced Executive to serve as a Client Account Manager (CAM) for the Army Account Team within the National Government's DOD program. This high-visibility role offers an opportunity to influence AECOM's internal strategy through client development leadership and build long-term relationships with stakeholders.

Responsibilities

Drive sustainable and reproducible Account growth for the DOD Army Team within National Governments.
Develop and manage strategic plans, identifying external drivers and resource allocation for growth.
Conduct competitor and SB analyses.
Coordinate and collaborate with Regional Business Line and Business Line Leaders (BLLs).
Develop opportunity targets based on market conditions and client acquisition strategies.
Negotiate goals with BLLs and inform Regional Executives.
Develop and maintain a pipeline of opportunities and growth targets.
Flow down goals to Regional Engagement Teams.
Monitor and support Program/Project opportunities.
Continuously improve overall Portfolio Quality and optimize across Regions/BLs.
Maintain situational awareness of account performance, ensuring bookings and pipeline align with projections.
Develop brief situational reports on performance discrepancies.
Review and update the SF pipeline weekly, ensuring capture plans for major pursuits.
Assist with teaming and negotiating.
Ensure coordination with FBS & Marketing for maximum support.
De-conflict issues among BLs.
Facilitate Risk Mgmt sign-offs, pricing, proposal review, and other federal requirements.
Own major proposals.
Monitor Program Manager performance for achieving bookings against contract capacity.
Oversee sub positions and non-productive relationships.
Develop strategies with BLs to assist underperforming contracts.
Lead and manage key relationships at all major clients.
Optimize X-sell opportunities.
Oversee corrective actions and monitor recoveries to ensure client satisfaction.
Develop plans to lead client engagements in coordination with BLs.
Maintain situational awareness and serve on JV Boards for larger programs.
Work closely with FBS to ensure FAR compliance.
Maintain situational awareness of contract performance.
Personally review all CPAR reports and rebuttals.
Communicate with major PgMs at least monthly.
Maintain an Account level Focus Group communication strategy.
Communicate progress up the NG chain.
Work positively across Divisional boundaries.
Lead business line reviews of the Army account to maintain the pipeline.
Promote the AECOM/NG brand and inspire participation in professional activities.
Be a prime mover in building the federal team of teams.
Spread the vision and team accolades.
Be responsible for client relations, market analysis, strategy development, positioning, capture and management of client contracts worldwide.
Develop and execute strategic and client account plans to achieve annual targets and grow the program year over year.
Act as an advocate for the assigned Account, providing professional technical services.
Lead and manage programs, establishing strategies and driving growth for the assigned Account.
Lead and coordinate engagement with the client, identifying new opportunities and winning task orders and new contracts.
Monitor the performance of team members executing professional technical services.
Lead discussions to resolve client issues or concerns.
Act as an ombudsman to spot and de-conflict organizational conflict of interest issues.
Report to one of the Account Directors for the National Government’s Business Lines.

Requirements

Bachelor's degree in architecture, engineering or other related disciplines that aligns with AECOM’s Business Lines.
15+ years of experience working with US Federal government agencies on Architect-Engineering programs.
6+ years in a leadership role.
Travel required throughout CONUS and some OCONUS.
US citizenship is required.

Skills

In-depth knowledge of consultative selling approaches.
Outstanding communication skills.
Expert negotiation skills.
Expertise in project management for complex, multi-country, multi-business unit deals.
Knowledge and/or willingness to quickly learn and adapt to AECOM's entire portfolio.
CRM (Salesforce) experience is a plus.

Location

US - Arlington, VA - 3101 Wilson Blv
Flexible and can be based in any major or secondary US city

Work Type

Remote
Full-time

Experience Level

15+ years of experience working with US Federal government agencies on Architect-Engineering programs
6+ years in a leadership role

Education Level

Bachelor's degree in architecture, engineering or other related disciplines

Salary/Compensations

USD 250,000+

Benefits

Medical, dental, vision, life, AD&D, disability benefits
Paid time off, leaves of absences
Voluntary benefits, perks
Flexible work options
Well-being resources, employee assistance program
Business travel insurance
Service recognition awards
Retirement savings plan
Employee stock purchase plan

About the Company

AECOM is the global infrastructure leader, committed to delivering a better world.
We are a trusted professional services firm powered by deep technical abilities, solving clients’ complex challenges in water, environment, energy, transportation and buildings.
Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle.
AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025.
We champion your growth and career ambitions.
Work on groundbreaking projects that are transforming our industry and shaping the future.
We offer cutting-edge technology and a network of experts.
Our award-winning training and development programs are designed to expand your technical expertise and leadership skills.
We provide a welcoming workplace built on respect, collaboration and community.
We offer the freedom to grow in a world of opportunity.

Equal Opportunity

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
All your information will be kept confidential according to EEO guidelines.