Vocational Coordinator/Job Developer/Case Manager
Lutheran Social Services of New York · NY, US
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About the Role
The Vocational Coordinator/Job Developer/Case Manager seeks to improve the quality of life of clients by identifying aptitudes, developing occupational skills, and assisting clients in realizing their educational goals. This role provides supported employment services and promotes client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. The role is classified as an essential worker, accepting responsibility for critical services on site, even during emergencies.
Responsibilities
- Represents Lutheran Social Service of New York’s mission, values, ethics, and upholds agency Code of Conduct.
- Researches and enrolls clients in courses and seminars for computers, literacy, GED, continuing education, trade work, and other certifications.
- Conducts workshops and one-on-one sessions on employment applications, resume writing, interview skills, and professional behavior.
- Provides one-on-one employment counseling, mentoring, and support.
- Assists clients with job searches, assessing readiness, interview skills, testing, and eligibility.
- Conducts outreach to community employers and develops a list of prospective employers.
- Facilitates gatherings with employers for follow-up and responds to employer concerns.
- Obtains knowledge of employer incentives for low-income or disabled clients and relates this to employers.
- Oversees a stipend training program.
- Conducts benefits planning to inform clients about the effects of earned income on their benefits.
- Seeks out stipend jobs for the partially employable.
- Utilizes community resources and governmental agencies for client job searches.
- Provides weekend risk/support for clients and participates in/facilitates groups, outings, and events.
- Links clients with appropriate providers and resources within health and human services.
- Escorts clients to scheduled and unscheduled psychiatric/medical care.
- Organizes, facilitates, and escorts on/off-site activities and manages ongoing groups.
- Tracks client participation in the client record.
- Conducts unit inspections and ensures proper follow-up, assisting clients as needed.
- Maintains client records as "audit-ready" at all times, including progress notes, service plans, medical/mental health information, and psychosocial assessments.
- Ensures clients receive safe, effective, client-centered, timely, efficient, and equitable care.
- Maintains a non-judgmental and unbiased approach.
- Supervises volunteers as needed.
Requirements
- Minimum of 2-years experience within the Human Service Field.
- Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, and entitlements.
- Possesses Crisis Intervention skills and engages in crisis management.
- Able to establish appropriate boundaries with clients and other staff.
- Willing to participate in continuing education.
- Available to work some holidays and weekends.
Skills
- Good oral and written expressive capabilities.
- Enthusiastic, client-centered, creative.
- Well-versed in employment possibilities.
- Good time management skills.
- Able to handle multiple tasks and assignments simultaneously.
- Able to establish therapeutic relationships with clients.
- Able to establish positive working relationships within the Organization and with external agencies.
- Proficiency in internet navigation, E-mail, and Microsoft Word.
Location
- Brooklyn, NY 11215
Work Type
- Full Time
- Onsite
Experience Level
- 2+ years in Human Services
Education Level
- Bachelor’s Degree
Salary/Compensations
- $58,000.00 - $58,000.00 per year
About the Company
- Lutheran Social Services of New York