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About the Role

Responsible for managing global processes related to assigning/monitoring credit risk for customers, ensuring timely and effective collection of accounts receivable, and accurately applying customer payments. This role demands strong analytical skills, excellent communication abilities, and a customer-focused approach, with a strategic focus on developing simple, standard, and global processes in collaboration with the Enterprise Service Organization (ESO).

Responsibilities

Evaluate, define, and monitor team accountabilities and productivity metrics, reporting to management.
Leverage automated reporting from High Radius CAA and SAP Receivables Management Disputes.
Prepare, analyze, and distribute related reports.
Lead continuous improvement efforts to optimize auto-cash hit rate.
Monitor and manage High Radius errors to drive efficiencies.
Design, set-up, communicate, and re-balance associate customer portfolios.
Monitor overall customer account aging for open line items.
Evaluate and implement accounts receivable-related banking processes and interfaces.
Assess consolidation opportunities and analyze future need for all corporate lockboxes.
Assume primary banking liaison responsibility.
Support the accounting department with general ledger aspects, including compliance and process controls.
Direct month-end close process for Accounts Receivable.
Perform monthly analysis of specific General Ledgers and ensure accuracy of postings & clearings.
Perform monthly bank reconciliations for all lockbox accounts.
Evaluate, develop, and provide oversight of cash handling and reconciliation for DSD businesses.
Act as High Radius and SAP Disputes liaison between System Analyst team and Accounts Receivable/Collections.
Approve team requests for reimbursements to customers of credit balances.
Train and enforce appropriate transaction processing for Escheatment regulations.
Assign and monitor credit risk on new and existing key customers, including reviewing country risk.
Resolve outstanding aged items escalated from ESO.
Monitor Key Customers balances.
Seek out financial detail to analyze assigned portfolio for financial risk.
Provide strong financial analysis of customers' financial data.
Research complex issues across functional areas to resolve aged items.
Act as system expert and team administrator for Collections (FSM) system.
Administer system for Credit Master changes and Collections (FSM) updates.
Collect, analyze, and monitor credit intelligence, taking appropriate action.
Manage international export accounts and JVs, aligning credit terms with incoterms.
Develop positive working relationships with internal & external customers.
Review and release orders for key customers and international division customers.
Participate and support International Division Export Teams.
Develop a strong working relationship with the ESO.
Serve as project team leader for internal team projects.
Train team on process changes and new associates.
Support and attend industry trade groups.

Requirements

Bachelor’s degree in accounting, finance or a business-related field plus related experience.
Ability to provide leadership, guidance, and support to Accounts Receivable & Invoicing Teams.
Demonstrated ability to research, analyze and resolve problems.
Ability to multi-task.
Good communication skills (both verbal and written).

Skills

Knowledge of all modules of SAP, High Radius and Microsoft Office.
Understanding of intermediate accounting principles.
Demonstrated knowledge of negotiable payment instruments relating to international sales/banking.
Professional designation (as recognized by NACM) a plus or commitment to obtain in a reasonable time.

Location

Global

Work Type

Full-time

Experience Level

Experienced

Education Level

Bachelor's degree

Salary/Compensations

$67,839.00 - $91,782.00

About the Company

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities.
From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world.
Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others.
With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich’s is a global leader with a focus on everything that family makes possible.
Rich’s®—Infinite Possibilities. One Family.

Equal Opportunity

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all.
We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes.
The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s.
Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.