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About the Role
Clio is seeking a Systems Engineer, Production to join their Platform Team. This role involves building and operating the systems that power Clio's cloud-based products and services, focusing on automation, observability, and reliability to make deploying and operating software effortless and safe.
Responsibilities
- Design, build, and maintain the AWS infrastructure supporting Clio’s production environments.
- Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance.
- Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience.
- Enhance observability and reliability, refining alerting, monitoring, and incident response.
- Collaborate on cloud optimization projects, improving performance, cost efficiency, and security posture.
- Mentor and guide team members, fostering a culture of technical excellence and continuous learning.
- Partner with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.
- Define agentic patterns to inflect the way we build, deploy, and observe cloud infrastructure.
Requirements
- Experience designing, deploying, and operating AWS infrastructure and managed services (like RDS, EKS, Lambda) at scale.
- Expertise with Terraform and infrastructure automation.
- Strong coding foundation, beyond scripting, with experience in application development or designing and building robust automation frameworks and tooling.
- Experience in container orchestration and cluster management.
- Experience with CI/CD systems such as Buildkite, GitHub Actions, etc.
- Experience with relational or non-relational datastores in a production environment.
- Familiarity with observability platforms (Datadog, Prometheus, Grafana, etc.).
- Familiarity with Linux systems administration, networking, and troubleshooting.
- Excellent communication and documentation abilities, with a focus on knowledge sharing and team collaboration.
- Growth mindset when it comes to process improvement and new technologies, especially AI.
- Experience with Kubernetes (EKS) on AWS in production environments.
- Expertise with best practices for managing and securing cloud environments at scale.
- Prior experience leveraging AI to accelerate yourself and your team through generating code and debugging infrastructure issues.
- Prior experience in platform engineering or developer productivity teams.
- Prior experience working with software teams building and shipping applications to the cloud.
- Hands-on experience managing and scaling distributed data stores (e.g., MySQL/Aurora) at scale, including troubleshooting database bottlenecks and implementing robust backup and disaster recovery strategies.
Skills
- AWS
- Terraform
- Infrastructure-as-Code
- CI/CD
- Container Orchestration
- Cluster Management
- Datastores
- Observability Platforms
- Linux Systems Administration
- Networking
- Troubleshooting
- Communication
- Documentation
- Knowledge Sharing
- Team Collaboration
- AI
- Kubernetes
- EKS
- Cloud Security
- Platform Engineering
- Developer Productivity
- Distributed Data Stores
- Database Bottlenecks
- Backup Strategies
- Disaster Recovery Strategies
Location
- Canada
- Burnaby
- Calgary
- Toronto
Work Type
- Hybrid
Experience Level
- Experienced
Salary/Compensations
- 119,000 to 161,000 CAD
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Flexible time off policy
- 20 days off per year encouraged
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- We are a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
Equal Opportunity
- We are committed to equal employment and we encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.