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About the Role
Product Managers at U.S. Bank are customer-obsessed leaders who drive product vision, strategy, planning, and delivery to advance our human + digital product strategy while staying ahead of evolving customer, business, and technology needs. As a Pricing & Profitability Product Manager, you will play a key role in driving the evolution of platforms and capabilities that support loan pricing, profitability analysis, commercial banking decision-making, and related sales enablement processes.
Responsibilities
- Develop a deep understanding of product capabilities, workflows, customer journeys, and end-user needs to identify opportunities for enhancements and improved user experiences.
- Develop expertise in pricing, profitability, lending, and customer relationship management platforms to identify opportunities that improve business performance, user adoption, and customer outcomes.
- Lead product discovery, design workshops, and requirements-gathering sessions with business stakeholders, end users, technology partners, and vendor teams.
- Define product vision, priorities, outcomes, and roadmaps aligned to business objectives and customer needs.
- Translate business requirements into product capabilities, epics, features, and user stories that support Agile delivery.
- Manage product backlogs and partner with Agile teams through design, build, testing, implementation, and post-release support activities.
- Partner closely with technology, testing, and release management teams to ensure successful delivery of product initiatives.
- Support annual roadmap planning, quarterly prioritization exercises, and capacity planning across multiple products and initiatives.
- Evaluate current platform functionality and recommend enhancements that improve usability, adoption, efficiency, scalability, and customer outcomes.
- Collaborate with external vendors and understand vendor platform capabilities, constraints, and release schedules to drive product decisions.
- Drive modernization and continuous improvement efforts based on customer feedback, business priorities, regulatory considerations, and strategic objectives.
- Operate effectively in ambiguous environments while balancing multiple priorities and competing stakeholder needs.
- Build broad cross-functional product knowledge and contribute across multiple product domains as business priorities evolve.
Requirements
- Bachelor's degree, or equivalent work experience.
- Typically eight or more years of experience in product management, business analysis, technology delivery, data and analytics, or related disciplines.
- Experience working with commercial banking, loan pricing, profitability management, CRM, lending, or financial services technology platforms.
- Experience with Salesforce, nCino, PrecisionLender, Zafin, Curinos, or similar enterprise business platforms.
- Proven ability to quickly learn complex systems, products, technologies, and business processes.
- Strong understanding of product strategy, product planning, discovery, and product lifecycle management.
- Experience gathering requirements, facilitating design sessions, and translating business needs into user stories and product features.
- Ability to analyze user behavior and business processes to identify opportunities for improved functionality, efficiency, and customer experience.
- Experience working with Agile teams and delivering products through iterative sprint-based development methodologies.
- Strong customer-centric mindset with demonstrated experience incorporating customer feedback into product decisions.
- Experience partnering with business leaders, technology teams, and external vendors to drive successful outcomes.
- Knowledge of product performance metrics, adoption measurements, customer experience insights, and continuous improvement practices.
- Strong presentation, communication, and stakeholder management skills.
- Vendor management experience, including working within vendor-supported platform capabilities and constraints.
- Ability to manage multiple initiatives concurrently and prioritize effectively in a fast-paced environment.
- Demonstrated success operating in ambiguous situations and adapting to changing priorities.
- Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Skills
- Product Management
- Business Analysis
- Technology Delivery
- Data and Analytics
- Commercial Banking
- Loan Pricing
- Profitability Management
- CRM
- Lending
- Financial Services Technology
- Salesforce
- nCino
- PrecisionLender
- Zafin
- Curinos
- Agile Methodologies
- Stakeholder Management
- Vendor Management
- Communication
Location
- U.S. Bank
Work Type
- Hybrid
Experience Level
- Eight or more years of experience in product management, business analysis, technology delivery, data and analytics, or related disciplines.
Education Level
- Bachelor's degree, or equivalent work experience.
Salary/Compensations
- $119,765.00 - $140,900.00
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
About the Company
- At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
- The COE supports solutions including Salesforce, PrecisionLender, Zafin, Curinos, and nCino, which enable critical capabilities across customer relationship management, lending, pricing and profitability, product onboarding, and commercial banking operations.
Equal Opportunity
- U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
- U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
- U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.