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About the Role
The Sales Engineer (SE I) is an early-career presales professional supporting the sales team with technical discovery, demonstrations, and proof-of-concept activities. This role focuses on building foundational SE skills, understanding customer environments, and contributing to presales engagements under guidance and mentorship.
Responsibilities
- Assist with customer demonstrations of Sunbird’s solutions for small to midsize clients, preparing demo environments, datasets, and scenarios aligned to customer use cases.
- Support proof-of-concept (POC) activities for small to midsize clients by executing defined POC plans, tracking progress, and assisting with customer questions.
- Serve as a technical support resource to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed.
- Support and maintain demo labs and environments, ensuring presales assets and demo materials are current, clean, and ready for customer engagements.
- Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams.
- Update and maintain CRM records, ensuring accurate tracking of POCs, demos, and technical engagements.
- Contribute to building and maintaining the Sales Engineering documentation repository to support consistent, high-quality customer engagements.
Requirements
- 1–3 years of experience in a technical, IT, or customer-facing role.
- Foundational understanding of data center operations, DCIM, IT infrastructure, or related technologies.
- Strong desire to develop consultative selling and customer-facing skills.
- Ability to communicate technical concepts clearly with guidance and preparation.
- Strong organizational skills and willingness to learn in a fast-paced sales environment.
- Comfortable working collaboratively with sales, SEs, and cross-functional teams.
- Willingness to travel up to 15–20% as needed.
Skills
- Technical discovery
- Demonstrations
- Proof-of-concept activities
- Consultative selling
- Technical expertise
- Customer use cases
- Data center operations
- DCIM
- IT infrastructure
- Communication
- Organizational skills
- Collaboration
- CRM (HubSpot)
Location
- Remote
- United States
Work Type
- Remote
- Full-time
Experience Level
- Early-career
- 1-3 years
Education Level
- Product certification preferred
- Engineering degree preferred
- Equivalent technical background preferred
About the Company
- Sunbird’s solutions