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About the Role

As AVP, Agency & SI Partnerships, you will own Braze’s global partnership with agencies and systems integrators. You will set the global strategy for building and investing in these partnerships, define the practice-development and certification model, and ensure the health of strategic agency and SI relationships worldwide. This role is crucial for extending Braze's reach, deepening customer relationships, and driving outcomes through our partner ecosystem.

Responsibilities

Lead the hiring and global expansion of a team responsible for Braze’s platinum-tier relationships with global agency and SI partners.
Expand the team's presence beyond North America to build dedicated teams in EMEA and APAC.
Mature the enablement, training, and certification model to ensure partners can effectively implement and run Braze.
Partner closely with Partner Services leadership to align Partner-Led Delivery with agency and SI strategy.
Co-build packaged solutions and joint go-to-market strategies with Technology & Marketplace and platinum-tier agency/SI partners.
Establish global SI and agency strategy and partnership standards for regional execution.
Serve as the escalation point and relationship owner for platinum-tier engagements globally.
Leverage shared infrastructure from the Partner Experience team for strategy, program management, and instrumentation.
Utilize Salesforce, Crossbeam, Clari, and Looker to track partner-sourced and partner-influenced pipeline, implementation quality, and retention outcomes.
Report on performance to senior leadership.

Requirements

15+ years in partner sales, alliances, or consulting/SI ecosystem roles in B2B SaaS.
At least 7-8 years at Senior Director or AVP level, with experience owning a global partner-influenced revenue number.
Deep experience managing relationships with global SIs and agency holding companies at the executive sponsor level.
Proven track record building or scaling a partner certification, enablement, or practice-development program.
Comfortable operating as a global function and leading through influence with peer AVPs in AMER, EMEA, and APAC.
Track record co-developing packaged solutions or joint IP with technology and agency/SI partners.
Comfortable using account mapping tools such as Crossbeam or equivalent.
Experience creating operating models, certification programs, and playbooks from scratch.

Skills

Partner sales
Alliances
Consulting/SI ecosystem
B2B SaaS
Global strategy development
Partner relationship management
Practice development
Certification program management
Enablement
Training
Go-to-market strategy
Cross-functional collaboration
Performance reporting
Salesforce
Crossbeam
Clari
Looker
MarTech knowledge
Composable tech stacks

Location

New York
Austin
Berlin
Bucharest
Chicago
Dubai
Jakarta
London
Paris
San Francisco
São Paulo
Singapore
Seoul
Sydney
Tokyo

Work Type

Hybrid

Experience Level

15+ years in partner sales, alliances, or consulting/SI ecosystem roles
7-8 years at Senior Director or AVP level

Salary/Compensations

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $244,000/year, with an expected On Target Earnings (OTE) between $259,000 and $407,000/year (including bonus or commission).

Benefits

Equity grants of restricted stock (RSUs)
Competitive compensation
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts.
Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

Equal Opportunity

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
If you hesitate to apply for a role unless you meet 100% of the criteria, we encourage you to apply, as we’d love to meet you.