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About the Role
The Ontario Nurses’ Association (ONA) is seeking to hire a Labour Relations Assistant to join their Membership Education Team. This role provides advanced-level administrative and operational support with a professional and service-focused approach, demonstrating expertise, judgment, and independence. The successful candidate will support members and staff with high attention to detail and exemplary initiative, consistent with ONA's member values.
Responsibilities
- Maintain complete, accurate, and up-to-date electronic and hard-copy files for the Member Education Team.
- Enter, update, and validate information in databases, spreadsheets, and tracking systems related to member education, staff education, and training.
- Maintain workshop records, including requests, approvals, registrations, attendance, evaluations, correspondence, and materials.
- Liaise with venues regarding approved workshop requests, coordinate administrative arrangements, and communicate confirmed details.
- Maintain complete and accurate records of all venue-related documentation.
- Compile and produce regular and ad hoc operational reports and statistics.
- Review records for completeness and accuracy, identify missing information, and follow up with staff.
- Administratively process approved registrations and bookings for workshops.
- Reconcile corporate credit card charges related to workshops and maintain supporting documentation.
- Prepare and distribute Member Education Team meeting materials, document action items, and update records.
- Maintain records of Expressions of Interest, acknowledge submissions, and compile related reports.
- Receive inquiries by email, telephone, and in person, document information, and direct inquiries appropriately.
- Provide administrative and logistical support for Member Education meetings and activities.
- Actively participate as a team member and provide administrative and operational support to meet departmental and organizational accountabilities.
Requirements
- Post-secondary certificate and/or diploma in Business Administration, Administrative Services, or a related field.
- Minimum of 2-3 years of experience coordinating events, members' programs, or initiatives with multiple interested parties preferred.
- Records management experience.
- Proficiency with registration software and event management applications and other event technology solutions preferred.
- Ability to work effectively in both in-person and hybrid environments.
- Advanced knowledge of Microsoft Office 365 (including Word, Excel, and PowerPoint).
- Ability to multi-task, prioritize, and manage multiple deadlines in a fast-paced environment.
- High level of accuracy and strong attention to detail.
- Ability to remain calm and professional during high-pressure situations.
- Adaptable and flexible individual who can work effectively as part of a team.
- Occasional travel required between sites/regional offices and/or provincially.
Skills
- Records management
- Registration software
- Event management applications
- Event technology solutions
- Microsoft Office 365
- Word
- Excel
- PowerPoint
- Multi-tasking
- Prioritization
- Deadline management
- Attention to detail
- Teamwork
Location
- Toronto, ON Canada
Work Type
- Permanent
- Hybrid
Experience Level
- 2-3 years preferred
Education Level
- Post-secondary certificate and/or diploma in Business Administration, Administrative Services or a related field
Salary/Compensations
- $69,660.82 (start)
Benefits
- Benefits and insurance
About the Company
- The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union, powered by 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates. ONA's mission is to defend the rights of and advocate for nurses and health-care professionals who care for the health of Ontarians. They empower members, fight against unfair treatment, negotiate and enforce contracts, offer benefits and insurance, provide tailored education and development, and confront governments to fight for high-quality public health care.
Equal Opportunity
- The Ontario Nurses’ Association is committed to employment equity within its staff. Applications are encouraged from equity-deserving groups including individuals of Indigenous descent, Racialized individuals, individuals with disabilities, and 2SLGBTQI persons. ONA provides accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Accommodation for disabilities during the recruitment process is available upon notification to Human Resources.