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About the Role
This position is responsible for greeting customers and managing the customer storage pick-up process.
Responsibilities
- Meet and greet storage buy customers.
- Manage the storage buy pick-up process with the company’s car topper program.
- Demonstrate knowledge and comply with the company’s phone answering standard operating procedures (SOP).
- Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
- Obtain the required customer information on all storage buy pick-ups.
- Deliver customer storage buy orders in POS.
- Comply with the company’s safety standard operating procedures for lifting practices.
- Be an expert in all product knowledge and assist customers with product questions and selections.
- Clean and stock products according to Floor & Décor’s brand standards.
- Act and work in a manner that is consistent with the company’s core roles.
Requirements
- 1 year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
- Excellent communication skills (verbal and written).
- Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
- Strong computer skills and internet project coordination experience.
- Must be a self-starter and work well in a fast-paced environment.
- Ability to exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.
- The employee is often required to use their hands and fingers, to handle or feel.
- The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Skills
- Communication skills
- Interpersonal skills
- Computer skills
- Internet project coordination
Work Type
- Full-Time
- Part-Time
Experience Level
- 1 year of retail sales experience
Salary/Compensations
- $17.10 - $24.30
Benefits
- Bonus opportunities
- Career advancement opportunities
- 401k with company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Medical Insurance Plans
- Dental Insurance Plans
- Vision Insurance Plans
- Life Insurance Plans
- Other Insurance Plans
- Paid vacation
- Paid sick time
- Paid holidays
- Personal holiday
- Paid Volunteer Time Off that starts on Day 1
About the Company
- Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
- This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
- This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Equal Opportunity
- Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
- This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
- This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.