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About the Role

The Senior Integration Program Manager is responsible for the planning, coordination, governance, and execution of a multi-year business integration program following an acquisition. This role acts as the central integration leader across various functional workstreams, aiming for successful systems implementation, data migration, and operational transition while ensuring business continuity and protecting critical member-facing services.

Responsibilities

Ensure integration activities do not negatively impact royalty processing, distributions, licensing operations, financial reporting, payroll, or other critical business functions.
Own the overall integration roadmap, governance framework, master plan, critical path, risk register, dependency map, and executive reporting.
Serve as the primary bridge between workstream teams and the Executive Steering Committee.
Lead the Operations workstream directly while coordinating execution across Technology, Finance, HR, and other workstreams.
Manage and coordinate workstream project managers/coordinators and leads, ensuring alignment of priorities, resources, timelines, and deliverables.
Actively manage cross-workstream dependencies and sequencing to minimize operational risk and implementation conflicts.
Oversee planning and execution of system implementations, data migrations, testing, cutover planning, stabilization activities, and operational readiness assessments.
Maintain rigorous scope management and change control disciplines.
Monitor integration synergies, benefits realization, efficiency gains, and cost reduction opportunities.
Act as a neutral facilitator and problem solver when competing priorities or legacy practices create barriers to progress.
Identify, assess, and proactively mitigate integration risks and escalate significant issues.
Partner with HR, Communications & Marketing, and other business leaders to support communications, stakeholder engagement, readiness, training, and adoption activities.
Build trust across both organizations while constructively challenging assumptions and maintaining focus on outcomes.
Lead Phase 2 planning activities, integration sequencing, readiness assessments, and implementation preparation, including facilitation of the development of future-state operating model, organizational, governance, process, and technology recommendations by workstream leaders.

Requirements

Bilingual English and French an asset
Excellent research and problem-solving skills, with a strong attention to detail
Minimum of 1 year of experience in a high volume data environment
Computer literacy and advanced knowledge of Microsoft Office Suite, (Word, Excel, etc.)
Financial competence/literacy.
Strong time management skills to meet deadlines and ability to multi-task.
Copyright/Rights Management experience an asset.
Knowledge of existing SOCAN distribution workflows an asset.
Knowledge of repertoire, copyright, and share splits an asset
University degree in Business, Operations, Information Technology, Finance, HR, or related field.
PMP designation strongly preferred.
Prosci, Agile, Scrum, Lean, Six Sigma, or equivalent certification is an asset.
Experience within media, technology, financial services, membership, royalty administration, or complex service organizations would be an asset.
10+ years of progressive experience leading complex programs, transformations, integrations, or enterprise-wide initiatives.
Demonstrated experience leading merger, acquisition, integration, carve-out, separation, or major organizational transformation initiatives.
Strong operational leadership background with the ability to understand and connect business processes across multiple functions.
Experience leading large-scale technology implementations, ERP implementations, system migrations, data migrations, and operational readiness activities.
Advanced program and project management skills, including governance, critical path, dependency, and risk management, resource planning, budgeting, and executive reporting.
Strong understanding of change management and experience leading organizational change in complex environments with a demonstrated ability to lead through influence rather than authority.
Experience managing multiple project managers and cross-functional teams in a matrix environment.
Ability to identify operational, financial, technology, people, and compliance risks and implement practical mitigation plans.
Strong facilitation, negotiation, conflict resolution, and stakeholder management skills.
Experience working with senior executives, steering committees, external partners, consultants, and vendors.
Strong analytical, planning, problem-solving, and decision-making capabilities.
Exceptional relationship builder and influencer.
Calm and resilient under pressure.
Highly organized with strong attention to detail.
Action-oriented with exceptional follow-through.
Strong business judgment and systems thinking.
Pragmatic, adaptable, and outcomes focused.
Strong change leadership mindset.

Skills

Microsoft Office Suite
Program Management
Project Management
Change Management
Stakeholder Management
Risk Management
Data Migration
System Implementation
Financial Management
Operational Leadership
Negotiation
Conflict Resolution
Facilitation

Location

Toronto, ON

Work Type

Full Time
12-month Contract
Hybrid

Experience Level

Senior
10+ years of progressive experience leading complex programs, transformations, integrations, or enterprise-wide initiatives.

Education Level

University degree in Business, Operations, Information Technology, Finance, HR, or related field.
PMP designation strongly preferred.
Prosci, Agile, Scrum, Lean, Six Sigma, or equivalent certification is an asset.

Salary/Compensations

$121,600 - $152,000

Benefits

35-hour work week schedule
Possible flexible work options (e.g., 4-day work week)
Access to SOCAN fitness facility
Inclusive and collaborative working environment
Workplace flexibility
Work-life balance

About the Company

SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work.
SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers.
Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us.

Equal Opportunity

SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities.
SOCAN is an Equal Opportunity Employer.
Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.
Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.