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About the Role
ICON is seeking a Product Change Manager to own the end-to-end change control process for the Titan print system and associated hardware products. This role is critical to ensuring that product changes are evaluated, approved, communicated, and implemented with full traceability and minimal disruption to field operations. You will serve as the central orchestrator of ICON's Engineering Change Order (ECO) process, working across multiple departments to ensure changes are governed rigorously and executed cleanly.
Responsibilities
- Own and administer ICON's Engineering Change Order (ECO) process end-to-end.
- Define and maintain change control policies, workflows, and documentation standards.
- Facilitate the Change Control Board (CCB), coordinating cross-functional review and approval of proposed changes.
- Assess and document the impact of proposed changes on existing field units, production inventory, supplier tooling, and service procedures.
- Partner with Engineering teams to ensure ECOs are complete, accurate, and properly linked to affected BOMs, drawings, and documentation.
- Coordinate with Supply Chain and Procurement to evaluate supplier and lead time impacts of hardware changes.
- Manage retrofit and field upgrade programs for approved changes affecting deployed Titan systems.
- Maintain a complete and auditable change history for all released products.
- Track and report change cycle times, backlog, and implementation status to leadership.
- Serve as the primary point of contact for change-related questions.
- Develop and deliver training on change control processes and PLM system usage.
- Support configuration management activities, including BOM accuracy, document control, and product baseline integrity.
Requirements
- 5+ years of experience in product change management, configuration management, or engineering program management in a hardware manufacturing environment.
- Demonstrated experience administering ECO/ECR processes and managing Change Control Boards in a structured product lifecycle environment.
- Strong understanding of PLM and ERP systems and how they interface in a hardware development and production context.
- Ability to assess cross-functional impact of product changes across engineering, supply chain, manufacturing, and field operations.
- Exceptional organizational skills with the ability to manage a high volume of concurrent changes.
- Clear and effective communicator with engineers, operations leaders, suppliers, and field teams.
- Comfortable operating in a fast-paced environment where product development velocity is high and change is constant.
- Experience in a high-growth, high-velocity product development and NPI environment.
Skills
- Product Change Management
- Configuration Management
- Engineering Program Management
- ECO/ECR Processes
- Change Control Boards (CCB)
- PLM Systems
- ERP Systems
- Cross-functional Impact Assessment
- Organizational Skills
- Communication Skills
- Agile PLM
- Arena
- Windchill
- NetSuite
- EIA-649
- MIL-HDBK-61
Location
- Austin, TX
Work Type
- Onsite
Experience Level
- 5+ years
Education Level
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field (Preferred)
- PMP certification or equivalent program management credential (Plus)
About the Company
- ICON is committed to fostering an innovative, inclusive, diverse and discrimination-free work environment.
- ICON is a federal government contractor.
Equal Opportunity
- ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment.
- Employment with ICON is based on merit, competence, and qualifications.
- It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws.
- Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.
- Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).
- The Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment.
- Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.