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About the Role
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Responsibilities
- Prepare drink orders for guests according to specified recipes using measuring systems.
- Issue, open, and serve wine/champagne bottles.
- Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
- Prepare fresh garnishes for drinks.
- Stock ice, glassware, and paper supplies.
- Transport supplies to bar set-up area.
- Wash soiled glassware.
- Remove soiled wares from bar top and tables and place in designated area.
- Anticipate and communicate replenishment needs.
- Process all payment methods.
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
- Secure liquors, beers, wines, coolers, cabinets, and storage areas.
- Complete closing duties.
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- High school diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
Skills
- Measuring systems
- Wine/champagne bottle service
- Bar cleanliness and maintenance
- Garnish preparation
- Stocking supplies
- Glassware washing
- Payment processing
- Cashier reporting
- Bank reconciliation
- Securing inventory
- Closing duties
- Safety and security procedures
- Uniform and personal appearance standards
- Confidentiality
- Asset protection
- Guest service standards
- Communication skills
- Teamwork
- Problem-solving
- Quality assurance
- Reading comprehension
- Physical stamina
- Object manipulation
- Fine motor skills
- Hand-eye coordination
- Navigating confined spaces
- Navigating uneven surfaces
- Stair navigation
- Bending
- Twisting
- Pulling
- Stooping
Experience Level
- 1 year of related work experience
Education Level
- High school diploma or G.E.D. equivalent
About the Company
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
Equal Opportunity
- We are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.