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About the Role
The Regional Dispatcher and Transportation Fleet Manager coordinates the dispatch and delivery of rental equipment and merchandise across Milton Rents’ New York locations, ensuring timely scheduling, regulatory compliance, and efficient fleet operations while providing exceptional customer service and sales support.
Responsibilities
- Plan and oversee the dispatch of CDL Class A and B Drivers, ensuring real-time coordination and communication across all New York locations.
- Schedule and confirm equipment and merchandise deliveries and pick-ups through direct collaboration with drivers, branch teams, and operations staff.
- Use Texada, Samsara, and related systems to route equipment, manage dispatch logistics, monitor daily fleet progression and fleet statistics, and support efficient daily operations.
- Organize and prioritize daily dispatch activities in close coordination with field and branch staff.
- Promote a safe and fully DOT-compliant work environment, supporting drivers and service teams.
- Collaborate with operations and sales teams to align on customer needs, equipment availability, and delivery schedules.
- Assist with fleet acquisitions and disposals.
- Manage vehicle registration processes.
- Assist with HUT and IFTA compliance and reporting.
- Coordinate and track required vehicle and equipment inspections.
- Obtain and manage overweight permits as needed.
- Administer Bestpass, fuel cards, and related fleet support tools.
- Support continuous improvement of dispatch and fleet processes to enhance efficiency and customer service across the region.
Requirements
- 3+ years of dispatching experience in a relevant industry; regional or multi-location experience preferred.
- Experience managing transportation fleet administrative functions (registration, permits, compliance, fuel/toll programs) strongly preferred.
- 1+ years of inside sales or customer service experience preferred.
- Valid and active driver’s license required.
- Experience in construction or equipment rental industries strongly preferred.
- Familiarity with DOT, HUT, IFTA, and related compliance requirements preferred.
- Resumes that are mailed, emailed or hand-delivered to Milton Rents or any employee will not be considered. You must apply online.
- A background check and drug test are required as part of our pre-employment process.
Skills
- Excellent customer service and communication skills.
- Strong organizational, prioritization, and time-management abilities.
- Ability to multitask and thrive in a fast-paced, multi-location environment.
- Proficiency in Microsoft Office and ERP systems (experience with Texada and Samsara preferred).
- Familiarity with GPS, routing, and navigational tools.
- Knowledge of local and regional geography across New York.
- High attention to detail and commitment to regulatory compliance.
- Fluent in English, both written and verbal.
- Collaborative mindset with the ability to work effectively with drivers, branch teams, and leadership.
Location
- Rochester, NY
- Dansville, NY
- Ithaca, NY
- Auburn, NY
- Syracuse, NY
Work Type
- Office-based
- Travel between New York locations as required
Experience Level
- 3+ years of dispatching experience
- 1+ years of inside sales or customer service experience
Education Level
- Bachelor’s degree preferred
Salary/Compensations
- $70,000 - $85,000
- Bonus eligible
Benefits
- Paid Time Off + 8 company paid holidays
- Medical, Dental and Vision insurance options for Employee and Family
- Disability & Life Insurance Packages
- Competitive Retirement Plan
- Tuition Reimbursement – available to FT employees with 1 year+ of service
- Additional supplemental offerings and discount programs
- Employee Referral Program
About the Company
- Milton Rents is a Drug-Free workplace.
Equal Opportunity
- Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.