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About the Role
This position is responsible for driving sales in Joybird’s showrooms, delivering the best possible overall customer experience as a member of the Retail Sales team.
Responsibilities
- Guiding high-end clients through a premium sales experience.
- Creating inspired spaces with world-class furniture and décor.
- Curating luxury looks while earning commissions with no ceiling.
- Responsible for opening and closing the store and performing other duties in the absence of management.
- Responsible for daily sales reporting to the retail leadership.
- Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
- Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
- Maintaining the showrooms design and visual standards using merchandising guidelines.
- Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
- Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
- Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
- Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.
Requirements
- 2+ years retail sales experience with shift supervision experience preferred.
- Strong interpersonal and customer service skills required.
- No travel required.
- Availability to work a flexible schedule including mornings, evenings, weekends, and holidays.
- Able to routinely move objects weighing over 50 pounds and to understand safety requirements.
Skills
- Luxury sales
- Interior trends
- Design consultation
- Modern aesthetics
- Premium materials
- Detail-oriented
- Customer service
- Sales generation
- Mac operating systems
- Microsoft office
- Leadership
- Communication skills (written and verbal)
Location
- Austin, TX
Work Type
- Part time
- Full-time
Experience Level
- 2+ years retail sales experience
- Shift supervision experience preferred
- Managerial responsibilities aptitude
- Mentor for Part Time Designers
Education Level
- Tuition Reimbursement
Salary/Compensations
- $18.00 per hour
- Base + Unlimited Commission
- 2% on all sales
- Monthly bonus opportunity of $500
Benefits
- Paid Time Off
- 401k with match
- Tuition Reimbursement (up to $5,250 per calendar year)
- Employee Assistance Program
- Counseling sessions
- Financial and legal resources
- Medical
- Vision
- Dental
- Basic Life Insurance
- 401k retirement plan with company match of up to 6%
- 9-11 paid holidays each year
- Two weeks’ prorated vacation as a new hire
- Personal time (non-exempt only) or state mandated sick time
About the Company
- Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day.
- Our employees have the power to change lives, in our homes, work and communities.
- We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
- If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
- WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
- Joybird isn’t just about furniture — it’s about creating one-of-a-kind designs for every home.
- We’ve redefined how people bring their spaces to life, and now we’re looking for someone who shares that same passion and creativity on the sales floor.
- This is your opportunity to inspire customers, sell with purpose, and achieve real results — and real rewards.
- A sleek, modern showroom that feels more like a gallery than a store.
- Ongoing training in luxury sales, interior trends, and design consultation.
- Exclusive employee discounts so your own space turns heads.
- A brand that sells itself — and a team that celebrates success.
- At Joybird, we prioritize clear communication and reward outstanding talent!
- To help you make an informed decision, we’re sharing key information about our pay practices.
Equal Opportunity
- At La-Z-Boy Incorporated, we're an equal opportunity employer.
- We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort.
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
- We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.
- If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.