Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Part Time - Fraud Prevention Tech role.
Rezi rewrites your resume against SECU's job description. Free.
Tailor your resume to this Part Time - Fraud Prevention Tech role.
Rezi rewrites your resume against SECU's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Part Time - Fraud Prevention Tech posting at SECU — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Part Time - Fraud Prevention Tech posting at SECU — free, in seconds.
About the Role
Entry-level peak time position in a call center environment for debit and credit cards. Review available tools to prevent potential or continued fraudulent activity and assist members with related questions and concerns.
Responsibilities
- Make outbound calls to members concerning suspicious activity in debit and credit systems.
- Answer all inbound calls from members concerning activity on debit and credit cards.
- Communicate emerging fraud trends to supervisors and other applicable staff.
- Submit affidavits of fraud.
Requirements
- Possess excellent personal communication skills.
- Possess good problem-solving skills.
- Must be well-organized.
- Must be professional.
- Must be resourceful.
- Must have a willingness to help others.
- Must be able to speak English fluently.
- Must be able to cooperate and collaborate with co-workers.
- Must be professional in all interactions with members and co-workers.
- Must be able to work independently and as a member of a team.
- Must be able to comprehend and carry out verbal and written instructions.
- Job requires a substantial amount of sitting.
- Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
- Use hands and fingers to press telephone keypad and lift telephone receiver.
- Must be able to comprehend phone calls.
- Must be able to lift 5 pounds.
Skills
- Communication skills
- Problem-solving skills
- Organizational skills
- Professionalism
- Resourcefulness
- Teamwork
- Independent work
Location
- In-office
Work Type
- Peak time
- Hybrid potential after training
- Part-time
Experience Level
- Entry-level
About the Company
- State Employees' Credit Union (SECU) believes in the credit union philosophy of 'People Helping People'.
Equal Opportunity
- SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.