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About the Role
The Product Manager is responsible for the strategy, governance, and operational success of a portfolio of business-critical platforms supporting CIM’s debt investment and servicing operations. This role bridges business stakeholders and technology teams, ensuring systems, data, reporting, and workflows align with business objectives. It requires strong analytical skills, business judgment, and the ability to translate operational needs into effective technology solutions.
Responsibilities
- Serve as the product manager for a portfolio of business-critical platforms, ensuring solutions effectively support business objectives, operational processes, and strategic initiatives.
- Partner with business stakeholders to understand operational challenges, identify opportunities for improvement, and translate business needs into clear requirements and prioritized roadmaps.
- Lead the planning, execution, and delivery of technology and process improvement initiatives, coordinating across business teams, technology partners, vendors, and project stakeholders.
- Collaborate with cross-functional teams to design, enhance, and optimize workflows, data models, and reporting capabilities.
- Develop and maintain reporting, analytics, and data solutions that provide stakeholders with timely, accurate, and actionable information.
- Establish and maintain documentation, operating procedures, governance practices, and controls that support sustainable platform operations and compliance requirements.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Finance, Business Administration, or a related field.
- 7+ years in product management, business systems analysis, operations, technology delivery, or related roles supporting business-critical applications and processes.
- Experience working in financial services, real estate, asset management, lending, and/or investment operations preferred.
- Experience with systems implementations, platform enhancements, process transformation initiatives, or technology modernization efforts preferred.
Skills
- Strong analytical and problem-solving skills
- Ability to understand complex business processes and develop practical solutions
- Experience working with enterprise applications, business systems, data platforms, reporting solutions, or operational technologies
- Comfortable working with data, reporting, integrations, APIs, and technical teams
- Strong stakeholder management skills
- Strong communication skills
- Strong relationship-building skills
- Ability to collaborate effectively across business and technology organizations
- Self-motivated
- Organized
- Adaptable
- Ability to balance strategic initiatives and day-to-day operational responsibilities
Experience Level
- 7+ years
Education Level
- Bachelor’s degree
Benefits
- Competitive compensation plan
- Variety of Medical, dental, and vision benefit plans
- Health Savings Account with a generous employer contribution
- Company paid life and disability insurance
- 401(k) savings plan, with company match
- Comprehensive paid time off, including vacation days, 10 designated holidays, sick time, and bereavement leave
- Up to 16 hours of volunteer time off
- Up to 16 weeks of Paid Parental Leave
- Ongoing professional development programs
- Wellness program, including monthly and quarterly prizes
About the Company
- CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer.
- Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest.
- Founded in 1994, CIM has grown from projects in Southern California neighborhoods to a diverse team of 900+ employees with projects across the Americas.
- Our projects have delivered jobs, created comfortable living and working spaces, and provided necessary and sustainable infrastructure.
- Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come.
Equal Opportunity
- We are committed to fostering an inclusive environment where diversity is not only respected but celebrated.
- We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging.
- As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC.
- Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.
- Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
- Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.