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About the Role

We are seeking a Senior Product Designer with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires an individual who excels in collaboration, design execution, and the ability to drive impactful user experiences.

Responsibilities

Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research.
Drive a seamless and intuitive product experience by deeply understanding our users.
Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging.
Skilled in developing intuitive layouts, navigation patterns, and interaction models for intricate systems.
Thoughtfully uses animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
Contribute to a global design system that ensures visual consistency across interfaces.
Develop workflow patterns and components that can then be reused by other teams.
Bring an understanding of the unique challenges of designing and maintaining complex systems, with an ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible.
Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.
Skilled in guiding junior designers, providing constructive feedback, and elevating team standards.
Fosters a culture of continuous learning, innovation, and collaboration within the team.

Requirements

A portfolio is required to be considered for this position.
Portfolio should demonstrate some or most of the expertise described above and should be enough of a visual indicator that you’re qualified for the role.
Portfolio may be provided as a Figma link, PDF, or personal site.

Skills

User-Centered Design
Journey Mapping
Interaction and UI Design
Proficiency in Design Tools (Figma, Miro)
Systems thinking
Design System Knowledge
Complex Systems Knowledge
Cross-Functional Collaboration
Effective Communication and Storytelling
Mentorship and Leadership

Location

New York, NY

Work Type

Full-time

Experience Level

Senior
Typically 10 or more years of experience, or equivalent expertise demonstrated through portfolio and leadership impact.

Salary/Compensations

The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award.

Benefits

Highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Access to flexible global resources and tools for your life’s journey.
Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.
Generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Eligible employees may enroll in a 401(k) plan.
Participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.
Other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered.

About the Company

At BNY, our culture allows us to run our company better and enables employees’ growth and success.
A leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets.
Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
Together, we power the future of finance – and this is what #LifeAtBNY is all about.
Join us and be part of something extraordinary.
BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html]
BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all]
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Equal Opportunity

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.