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About the Role
This is a hands-on leadership role that will lead to a seat at the leadership table and real influence on the direction of the company. You will own the development, health, and execution of the company's critical pillars: how the company runs, and the people who run it. It's a build role: you'll shape these functions from the ground up.
Responsibilities
- Define talent attraction, assessment, and hiring strategies.
- Improve or build HR processes, playbooks, and teams.
- Personally run full-cycle searches for critical roles.
- Own initiatives for employee retention and engagement, including onboarding, development, and feedback culture.
- Manage the employee lifecycle and core HR processes.
- Partner with the management team on People topics and strategic decisions.
- Support recurring reporting to the holding group on headcount, hiring metrics, and related topics.
- Own the candidate and employee experience and employer brand.
- Map and rebuild internal processes for operational excellence.
- Own operating cadence, planning cycles, goal setting, and management meetings.
- Own recurring reporting to the holding group on business KPIs, headcount, hiring metrics, budget performance, and operational updates.
- Act as the single point of contact for group requests.
- Manage the Customer Care team, driving performance and mentoring members.
- Ensure customers receive top-tier support.
- Maintain internal controls, purchasing policies, payroll processing, expense management, contracts, and vendor relationships.
Requirements
- 10+ years of experience in Administration or Human Resources.
- Strong background in people management (Recruiting & People development).
- Strong background in process improvement.
- Strong background in financial and company reporting.
- Track record of building or significantly shaping a function.
- Ready to build and lead a small team.
- Breadth across recruitment and people operations/retention.
- Comfortable owning the full employee lifecycle.
- Strategic enough to sit on the management team.
- Hands-on enough to run searches and processes yourself.
- Strong stakeholder management at the leadership level.
- Experience reporting to a board, group, or holding structure is a plus.
- Fluent English and German are mandatory.
- Berlin-based.
- Available for hybrid work.
- Experience in healthtech, medtech, regulated/digital-health (DiGA), or deep-tech environments is a plus.
- Familiarity with Personio or a comparable HR/ATS system is a plus.
- Experience setting up employer branding, structured interviewing, or people processes from scratch is a plus.
Skills
- People management
- Recruiting
- People development
- Process improvement
- Financial reporting
- Company reporting
- Stakeholder management
- Employer branding
- Candidate experience
- Internal processes
- Operational excellence
- Governance
- Compliance
- Internal controls
- Customer support management
Location
- Berlin
- Hybrid
Work Type
- Hybrid
- Remote
Experience Level
- 10+ years
Benefits
- Flexible working hours
- Up to three days remote per week
- Office at Gendarmenmarkt with a roof terrace
- Events
- Snacks and drinks
- Bespoke onboarding program
- Flat hierarchies
- Open feedback culture
- Room for initiative and creativity
About the Company
- For 15 years, NeuroNation has been developing digital training programs proven to enhance cognitive performance and accessible worldwide.
- The health app NeuroNation is available in 13 languages and used by over 30 million people.
- The cognitive therapy program, NeuroNation MED, is approved as a digital health application by the Federal Institute for Drugs and Medical Devices.
- The long-term goal is to establish the first virtual clinic for cognitive and mental health.
- NeuroNation builds science-backed brain-training and digital cognitive therapy that reaches millions of people.
- Work here will shape how people care for their minds every day.
- NeuroNation offers a product that profoundly impacts cognitive health, backed by neuroscience and cognitive psychology.
- The company fosters a vibrant team of passionate and innovative professionals.
- NeuroNation believes collaboration and creativity thrive in a fun and inclusive environment.
Equal Opportunity
- We are an equal-opportunity employer.
- We welcome applications from everyone regardless of background.
- We make hiring decisions based on qualifications, experience, and fit for the role.